Lead the Future of Dentistry.
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there’s no better place to accelerate your career. Come join us!
The Role
Our customers don't just buy software — they trust us to make it work, and this role is where that trust is earned. You will own the technical implementation and onboarding of customers across IRIS Smart Image Capture and our Revenue Cycle Management solutions. You'll love this job if you get equal satisfaction from untangling a complex integration and leaving a customer feeling genuinely taken care of. This is an incredible opportunity to help lead the future of dental care by becoming the technical backbone of how our products come to life for the people who use them every day.
Responsibilities
Technical Implementation: Own the full implementation lifecycle from kickoff through go-live, serving as the primary technical point of contact for every customer.
Solution Design: Translate customer environments and business requirements into practical implementation plans that actually work.
Hands-On Configuration: Handle all technical configuration, user management, system integrations, and data pipeline work needed to get customers live — primarily within Microsoft Windows environments.
Cross-Product Ownership: Work across all Overjet products — IRIS and RCM — rather than specializing in a single area. Flexibility across the full product suite is essential to how this team operates.
Technical Scoping: Run scoping calls to gather requirements, set timelines, and keep Sales, Engineering, and Customer Success aligned.
Automation and AI Tooling: Use AI tools to build and automate implementation workflows, helping customers go live faster and reducing repetitive work for the team.
Customer Communication: Keep every engagement on track with clear, timely communication that meets customers where they are, whether they're technical or not.
Qualifications
5+ years of experience in a customer-facing technical role such as Solutions Engineer, Implementation Engineer, or Technical Account Manager.
Clear communicator who can explain complex technical concepts to non-technical audiences without losing the thread.
Hands-on experience with:
SQL and database querying
Microsoft Windows environments — this is where our software lives; comfort deploying and troubleshooting in Windows is essential (.NET and C# are a plus)
Cloud platforms and basic networking (AWS, GCP, or Azure)
Python or similar scripting languages
Comfortable owning complex troubleshooting independently and seeing issues through to resolution.
Strong technical foundation, however you got there.
Why Overjet?
Competitive Compensation and Equity
Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
401k plans with a matching program
Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
Life and AD+D Insurance
8 weeks Paid Parental Leave
Optional HSA with Employer contribution
Flexible Time Off and company paid holidays
Annual Learning and Development Stipend
Our Hybrid Workplace
We have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
Many of our positions are based in San Mateo, New York City, Boston, and Salt Lake City. The Jetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
Our People Team is happy to answer any questions about what hybrid work means for your specific role!
Overjet's Values
Excellence: Aim Higher
Velocity: Quickly Deliver Results
Ownership: Go the Extra Mile
Win-win: Care Deeply
Company Recognition
Included on Best Places to Work by BuiltIn lists in 2026: #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston
#4 on FastCompanys's Most Innovative Companies list in Healthcare for 2026
Named one of the TIME Best Inventions of 2024
Recognized in Newsweek’s Most Loved Workplaces in America 2024
Won the Dental Health category at the Digital Health Awards 2024 and 2024 Best Places to Work by Built In
Recognized as one of the Top Startups of 2023 by LinkedIn
Included on the definitive 2022 Forbes AI 50
EEOC
Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
If you are a Colorado resident: Please contact us by emailing [email protected] to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
Skills Required
- Must be US-based (Remote)
- 5+ years in a customer-facing technical role (Solutions Engineer, Implementation Engineer, Technical Account Manager)
- Clear communicator able to explain technical concepts to non-technical audiences
- Hands-on experience with SQL and database querying
- Experience deploying and troubleshooting in Microsoft Windows environments
- Experience with cloud platforms and basic networking (AWS, GCP, or Azure)
- Experience with Python or similar scripting languages
- Ability to independently own complex troubleshooting and resolve issues
- .NET and C# experience
- Strong technical foundation
Overjet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Overjet and has not been reviewed or approved by Overjet.
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Fair & Transparent Compensation — Pay is considered competitive across key functions, including technical and sales roles. Compensation is viewed as a relative bright spot even when other aspects of the experience are mixed.
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Affordable Benefits — Health coverage costs for employees are described as unusually low, with substantial employer cost share reducing out-of-pocket expense. Dependent coverage is also offset meaningfully by the employer, improving total affordability.
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Equity Value & Accessibility — Equity grants and an employee stock purchase option provide ownership opportunities alongside salary. This adds long-term value potential to the total rewards mix.
Overjet Insights
What We Do
Overjet is the world-leader in dental AI. Founded by experts from MIT and Harvard University, Overjet builds artificial intelligence that helps dental organizations give patients the highest quality of care. Our FDA-cleared technology is the first objective standard for making oral health decisions — so that dentists can detect pathologies with precision and educate patients with confidence. To learn more, visit Overjet.com.
Why Work With Us
Overjet is the #1 dental AI company revolutionizing oral health care. We partner with the leading insurers and provide cutting edge, FDA-cleared AI to thousands of practices. Work alongside top talent, learn, grow, tackle unprecedented challenges and unleash your true potential, all while making a significant worldwide impact on patient care.
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