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The Role
Partners with sales teams and strategic accounts to solve complex enterprise business problems using Atlassian products. Conducts customer discovery, identifies expansion opportunities, leads customized value-based demonstrations, guides technical sales processes, builds executive relationships, and coordinates cross-functional teams to support enterprise deals. Tracks customer feedback and competitive intelligence while continuously developing product, solution, platform, and pre-sales expertise.
Summary Generated by Built In
Sales | New York, United States | Remote, Remote | Austin, United States | Washington DC, United States | Full-Time
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Atlassian is looking for a Senior Solutions Engineer, Strategic for our strategic business that's passionate about being a product expert in the sales cycle, solving our customer's hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!
In This Job, You Will:
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Atlassian is looking for a Senior Solutions Engineer, Strategic for our strategic business that's passionate about being a product expert in the sales cycle, solving our customer's hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on!
In This Job, You Will:
- Partner with sales teams, partners and larger account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds
- Engage and build relationships with customers at the C-level and other executive levels, driving to long-standing relationships across the organization
- participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be
- Probe for and identify additional opportunities for cross-product/solution expansion
- investigate, discover, and assess client pain points
- Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
- have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
- Lead compelling value-based demonstrations, both standard and customized
- Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
- Proactively forge strong partnerships with your aligned strategic account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
- Help lead cross-functional teams to best support the customer and march toward the same goals
- Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
- Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
Please visit
Skills Required
- 5+ years of experience interacting with enterprise customers in a pre-sales capacity
- Excellent communication and presentation skills for multi-level audiences
- Ability to interpret complex business problems and develop compelling solutions
- Ability to work effectively in both business and technical contexts
- Proven ability to build executive-level customer relationships
- Customer-centric mindset and ability to collaborate across internal teams
- Creative problem-solving skills and ability to collaborate with prospects, partners, and sales teams
What the Team is Saying
Tiffany
Engineering Senior Associate, United States
Gautam
Software Engineer, United States
Tygrr
Product Manager, United States
Ashleigh
Frontend Engineer, United States
Jensen
Senior Frontend Software Engineer, United States
Javier
Senior Solutions Engineer, United States
Atlassian Compensation & Benefits Highlights
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Parental & Family Support — Parental leave spans 26 weeks for birthing parents and 20 weeks for non-birthing parents, alongside inclusive family-formation benefits such as fertility treatment, adoption, and surrogacy. Additional supports include menopause resources and caregiving-related programs.
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Retirement Support — Retirement programs include a U.S. 401(k) company match with immediate vesting and multiple contribution options. These are complemented by other financial wellbeing tools like HSAs/FSAs.
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Healthcare Strength — Medical coverage is paired with mental-health resources, disability and life insurance, and options such as HSA/FSA. Descriptions also point to solid plan choices with access to counseling, coaching, and 24/7 support.
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The Company
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
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