Senior Solutions Architect

Posted 4 Days Ago
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New York, NY, USA
Hybrid
180K-248K Annually
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
The Senior Solutions Architect leads technical discovery, demonstrations, and pre- and post-sales engagements for enterprise customers. They design secure, scalable architectures integrating Harvey with customer systems, workflows, and data environments; guide deployment, adoption, renewals, and expansion; address security and compliance concerns; and provide customer feedback to influence product priorities. The role partners with sales, customer success, security, engineering, IT, and executive stakeholders.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

The Senior Solutions Architect at is a critical role that bridges the gap between our product team and client-facing teams. You will partner closely with our Go-to-market teams (Sales, Customer Success, etc.) to shape how customers adopt Harvey across use cases, practice groups, and geographies. This role is accountable for translating complex requirements into secure, scalable architectures that deliver clear business outcomes. You will work directly with technical and non-technical stakeholders—from engineering and IT to legal operations, security, and executive sponsors—to align on the right approach.

What You'll Do
  • Lead technical discovery, demos, and deep-dive sessions with prospects, engaging stakeholders across engineering, IT, security, business teams, and executive sponsors, and owning pre-sales and post-sales technical conversations.

  • Serve as the primary technical partner for key accounts, guiding customers from initial discovery through deployment, adoption, and ongoing expansion.

  • Partner closely with Customer Success Managers to grow adoption and expansion within existing accounts, owning the technical relationship with customer engineering and architecture leaders.

  • Design and articulate secure, scalable solution architectures that integrate Harvey into customers’ existing systems, workflows, and data environments.

  • Collaborate with Harvey’s Security and Trust and Information Security teams to address customer risk, compliance, and data-governance questions and to shape scalable patterns for secure deployments.

  • Act as the customer’s technical voice back into Harvey, influencing product roadmap and internal priorities based on real-world feedback and emerging post-sales needs.

What You Have
  • 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a mix of software engineering and customer-facing technical roles.

  • Proven track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments.

  • Experience partnering with Account Executives and post-sales teams (e.g., Customer Success, Account Management) to drive adoption, renewals, and expansion within enterprise accounts.

  • Meaningful experience engaging with executives and C-suite stakeholders, including presenting complex technical concepts in a way that supports strategic decision-making.

  • Comfort engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context.

  • Strong communication skills, with the ability to translate between technical and non-technical audiences and build trust with senior stakeholders.

  • Curiosity about AI and a desire to work in a fast-moving environment where products and customer use cases are evolving quickly.

Compensation

$180,200 - $247,700 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-TM1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Skills Required

  • 5+ years of experience in solutions architecture, sales engineering, or similar externally facing technical roles, or a combination of software engineering and customer-facing technical roles
  • Track record designing and implementing solutions for enterprise customers in SaaS, cloud, or AI/ML environments
  • Experience partnering with Account Executives and post-sales teams to drive adoption, renewals, and expansion within enterprise accounts
  • Experience engaging with executives and C-suite stakeholders and presenting complex technical concepts for strategic decision-making
  • Experience engaging with customer security, risk, and compliance stakeholders, ideally in a SaaS or AI platform context
  • Strong communication skills and ability to translate between technical and non-technical audiences
  • Curiosity about AI and willingness to work in a fast-moving environment with evolving products and customer use cases

Harvey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harvey and has not been reviewed or approved by Harvey.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental health support, and fertility benefits. This breadth indicates robust health protections within the total rewards package.
  • Parental & Family Support — Paid parental leave is prominently offered with eligibility starting on day one. Family-building support complements leave policies to support different life stages.
  • Equity Value & Accessibility — Equity is routinely positioned alongside competitive cash, with communications emphasizing pre-IPO upside. This signals meaningful access to ownership as part of compensation.

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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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