GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. Solutions Architects are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.
The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform. Solutions Architects work collaboratively with GitLab’s customers across segments, Sales, Engineering, Product Management, and Marketing organizations.
What you'll do- Solve technical customer issues of broad scope and high complexity.
- Serve as the technical CTO for assigned accounts, owning end-to-end technical strategy development while leading high-value engagement approaches (e.g., value stream workshops, business value justifications, etc.)
- Lead competitive analysis and positioning for complex opportunities within regional territory
- Develop and execute technical strategies that address multi-team, multi-year transformation initiatives
- Provide mentorship for Solution Architecture team members and remain a current contributor to team-learning initiatives and activities.
- Work cross-departmentally to find solutions to complex scenarios and integration issues.
- Propose improvements and innovation for customer calls and product demonstrations based on current market trends.
- Maintain in-depth knowledge of the entire GitLab application.
- Provide opportunity strategy leveraging market and industry knowledge and trends.
- Collaborate with the product team while representing customer requirements and feedback.
- Create Customer Success Plans without guidance
- Contribute strategic technical insights to regional account and territory planning sessions
- Regularly enhances GitLab documentation for clarity and accuracy as well as adding new explanations, examples and sections.
- Share subject matter expertise through Slack posts, documentation updates, communities of practice, issue and MR participation and other common GitLab collaboration mechanisms.
- Coach sales team-members on deal qualification when necessary.
- Contributes to SA organizational initiatives that drive postivie impact towards our vision and goals
- Experience with technical pre-sales or as a professional in the field of information technology
- Experience with modern software development or operations and their associated technologies
- Experience with cloud computing and related technologies and practices
- Has experience with the additional responsibilities of a Senior Solutions Architect
- Experience in Workshop facilitation
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
- Selected candidates will be invited to schedule a screening call with our Global Recruiters.
- Next, candidates will be invited to schedule a first interview with the SA team Manager.
- Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.
- Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide.
- Candidates may be invited to additional interviews.
- Successful candidates will be made an offer after references are verified.
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
What the Team is Saying
GitLab Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes multiple national medical plan options (Cigna EPO/HDHP/PPO and Kaiser in select areas) with separate dental and vision, alongside EAP and dedicated mental‑health support. Company‑paid life/AD&D and disability protections further strengthen the overall safety net.
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Parental & Family Support — Paid parental leave offers 16 weeks at 100% of base pay from day one, with flexibility to use leave in segments and a supported ramp‑back period. Coaching and resources for new parents add structure to planning and return.
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Leave & Time Off Breadth — Flexible Paid Time Off is complemented by defined sick, caregiving, bereavement, volunteer, and civic leave options. Public holidays are handled flexibly so individuals can observe dates most relevant to them.
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What We Do
GitLab is the Intelligent Orchestration Platform where software teams and their AI agents stay in flow to amplify their capacity for innovation. Together, they automate repetitive tasks to plan, build, secure, test, deploy and maintain software. With GitLab, software teams spend less time on coordination overhead and more time on the next big idea. What started in 2011 as an open source project to help one team of programmers collaborate is now the intelligent orchestration platform millions of people use to deliver software faster, more efficiently, while strengthening security and compliance. Since the beginning, we've been firm believers in remote work, open source, DevSecOps, and iteration. We get up and log on in the morning to work alongside the GitLab community to deliver new innovations every month that help teams and their AI agents ship great code faster.
Why Work With Us
GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Co-create the future with us as we build technology that transforms how the world develops software.
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