GitLab
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As an International Payroll Analyst at GitLab, you will manage payroll processes across multiple countries in EMEA, prepare reports, liaise with payroll providers, ensure compliance, and support audits. You will work closely with the Payroll team and internal stakeholders to achieve accurate and timely payroll distribution.
In this role, you will maximize customer retention through effective sales techniques, manage the renewal process for subscriptions, support renewals administration, collaborate with sales and customer success teams, and identify risks to customer relationships. A focus on building and maintaining customer relationships is essential.
The Senior Investor Relations Analyst at GitLab will support the quarterly earnings process, analyze equity research, manage investor inquiries, and assist in the creation of investor relations materials and events. This role involves collaborating with cross-functional teams and providing financial analyses to optimize communication and engagement with investors.
The Strategic Account Executive at GitLab is responsible for managing strategic accounts, leading sales activities, and ensuring successful product adoption. They serve as the voice of the customer and work closely with various teams to align on customer needs and business strategies. The role emphasizes relationship-building, consultative sales, and collaboration with marketing.
As a Renewals Manager, you will collaborate with sales and customer success teams to manage customer renewals, ensure customer satisfaction, and mitigate renewal risks while utilizing Salesforce for quoting and forecasting.
As an Engineering Manager for FedRAMP at GitLab, you will lead a team of Site Reliability Engineers focused on provisioning and configuring GitLab environments for public sector customers. Responsibilities include team management, improving productivity, driving automation in production environments, and collaborating across engineering sections to enhance product quality and performance.
As an Intermediate Support Engineer, you will provide technical support to US Federal agencies and collaborate with various teams to enhance GitLab’s features and documentation. You will troubleshoot customer issues, contribute to the source code, and improve support processes.
The Field Enablement Program Manager for Sales Enablement is responsible for developing and executing sales enablement programs to equip global sales teams with essential resources, content, and training. Key tasks include managing sales enablement curricula, collaborating with cross-functional teams, and improving training experiences. The role requires tech savviness and strong stakeholder engagement skills.
As a Strategic Account Executive at GitLab, you will manage large strategic prospects and customers, conducting sales activities, ensuring product rollout, and communicating customer needs to internal teams. Your role involves generating leads, preparing reports, and collaborating with marketing strategies.
The Senior Solutions Architect at GitLab will engage with telco clients in the DACH region, providing technical expertise during pre-sales, driving sales strategies, and building relationships to ensure successful adoption of the GitLab platform, while supporting product development with customer feedback.
The Manager of Infrastructure Security at GitLab is responsible for securing the company's cloud infrastructure and managing a high-performing security team. This includes developing a strategic roadmap, collaborating with other security teams, and implementing security policies. The role requires fostering partnerships across various departments, mentoring team members, and driving security initiatives to reduce risk.
The Associate Renewals Manager is responsible for maximizing customer retention rates through effective communication and sales techniques. They will execute the renewal process, evaluate license usage, collaborate with Sales and Customer Success Managers, and provide administrative support to ensure timely closures of renewals, while aligning with customer business needs.
As the Technical Adoption Practice Lead, you will drive the development of best practices for maximizing customer value from GitLab's DevSecOps Platform. This involves guiding customers through integrating security processes into their software development lifecycle while collaborating with product, marketing, sales, and success teams to enhance customer satisfaction and retention.
As a Support Engineer at GitLab, you will provide technical support to customers, collaborate with various teams to resolve issues, and contribute to the development of product features and documentation, ensuring a seamless customer experience.
The Billing Operations Analyst will manage the Global Billing Operations within the order to cash process, ensuring compliance with revenue recognition policies, managing regional billing queues, overseeing data quality, and providing guidance to sales operations teams. The role requires active participation in system processes and the training of new hires.
The Senior Manager of People Communications & Engagement at GitLab will lead the efforts to enhance team member experience through effective communication and engagement strategies. Responsibilities include managing a team, developing communication plans, executing engagement surveys, moderating internal communications, and promoting GitLab's culture and values across the organization.
The International Statutory Accountant at GitLab will support statutory compliance across jurisdictions, manage accounting activities, and collaborate with auditors. Responsibilities include maintaining accounting records, preparing financial statements, and reconciling accounts, while ensuring adherence to local accounting requirements and US GAAP. This role requires effective collaboration within a dynamic environment.
The Field Enablement Program Manager for Customer Success at GitLab aids in creating and executing enablement programs for the Global Customer Success teams. Responsibilities include managing content and curricula, collaborating with cross-functional teams, and identifying opportunities for improvements in learning experiences.
As a Senior Strategic Enterprise Account Executive at GitLab, you'll lead sales processes with major accounts, communicate insights to the team, manage a book of business, conduct sales activities, ensure successful product adoption, and maintain strong customer relationships. Travel may be required for account development and opportunity closure.
As an Intermediate IT Helpdesk Analyst at GitLab, you will provide exceptional end-user support, troubleshoot hardware and software issues, and assist with onboarding and offboarding processes. You will manage accounts, build knowledge bases, and provide training, ensuring smooth operations within a security-focused environment.
