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Cloud • Security • Software • Cybersecurity • Automation
Provide technical support to large GitLab customers, troubleshoot complex Linux/GitLab/CI/CD issues, perform low-level debugging, collaborate with Product and Engineering to drive fixes, create reusable support content, and mentor/share knowledge with the Support team.
Cloud • Security • Software • Cybersecurity • Automation
Lead design, administration, and improvement of global benefits programs. Manage vendor/broker relationships, plan renewals, implementations, day-to-day operations, escalations, reporting, compliance, and cross-functional coordination across PEO/EOR and legal entity arrangements. Analyze utilization and cost data, streamline processes, and support benefits during country expansions.
Cloud • Security • Software • Cybersecurity • Automation
Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.
Cloud • Security • Software • Cybersecurity • Automation
Lead GitLab's corporate and compliance legal function, advising C-suite and board on governance, securities, SEC reporting, equity compensation, executive compensation, and M&A. Build and manage a remote corporate legal team, implement policies and templates, oversee equity plan administration, manage outside counsel, champion AI-enabled legal workflows, and ensure compliance with public company obligations.
Cloud • Security • Software • Cybersecurity • Automation
Manage a book of public-sector accounts to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach customers on Git, CI/CD, and DevSecOps best practices, coordinate cross-functionally for escalations, and use project management to deliver customer enablement and success initiatives.
Cloud • Security • Software • Cybersecurity • Automation
Build and operate single-tenant AWS Hosted Runners for GitLab Dedicated. Own Terraform-based infrastructure automation, extend Go tooling and autoscaling, run CI/CD pipelines, define SLOs and observability, participate in on-call incident response, perform scale testing, and produce runbooks and documentation to ensure reliable, cost-efficient CI job execution.
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Cloud • Security • Software • Cybersecurity • Automation
Own a broad book of business across the CIS region, manage the full sales cycle for organizations up to ~4,000 employees, articulate GitLab's DevSecOps value, maintain accurate pipeline and account plans, conduct win/loss analyses, collaborate with pre/post-sales and technical teams, contribute product feedback, and drive expansion and closes.
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Cloud • Security • Software • Cybersecurity • Automation
Build and operate telemetry, detection, and reconciliation tooling for monetization systems. Implement automated billing anomaly detection, define SLOs/SLIs, write runbooks, handle incidents, and apply AI/ML techniques for proactive anomaly prediction. Collaborate with Product, Finance, and Support and review merge requests to maintain reliability for revenue-critical systems.
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Cloud • Security • Software • Cybersecurity • Automation
Design, build, and maintain integrations between Monetization services (CustomersDot) and enterprise apps (Salesforce, Workato, Zuora). Define REST/GraphQL API contracts, ensure data integrity across financial/subscription systems, build observable fault-tolerant workflows, review code, collaborate with Product/Finance/IT/Sales/Support, and own projects through rollout and monitoring.
Cloud • Security • Software • Cybersecurity • Automation
As a Senior Product Manager, you will define and evolve GitLab's AI Platform Management capabilities, focusing on AI Control Plane and strategic governance. You'll lead product discovery, drive stakeholder alignment, and collaborate across teams to deliver effective management solutions for AI usage.
Cloud • Security • Software • Cybersecurity • Automation
As Commercial Legal Counsel at GitLab, you will negotiate and draft various complex agreements, advise on risk allocation, support public sector transactions, and enhance the legal team's efficiency and training initiatives.
Cloud • Security • Software • Cybersecurity • Automation
Own and grow a strategic book of business across Federal Systems Integrators by aligning GitLab's DevSecOps platform to mission priorities. Build account plans, navigate complex procurement, lead pre- and post-sales activities, collaborate with cross-functional teams and resellers, drive adoption, and contribute customer feedback to product development.
Cloud • Security • Software • Cybersecurity • Automation
As an AI Subject Matter Expert, you will guide the application of AI in core DevOps, partnering with stakeholders to enhance developer productivity and software delivery.
Cloud • Security • Software • Cybersecurity • Automation
Lead the field organizations AI adoption by defining enablement roadmaps, identifying and piloting high-impact field use cases, driving operational scale, building field champions, and owning governance for safe, compliant AI tool adoption. Partner with product, engineering, ops, and analytics to measure impact and embed AI into day-to-day sales workflows.
Cloud • Security • Software • Cybersecurity • Automation
Design, build, and maintain People systems automations and integrations (Workato, Workday, Greenhouse, Slack) using production-quality code. Improve CI/CD, reliability, observability, and AI-driven automation (Claude, MCP). Serve as technical lead for People Technology, partner with stakeholders, and drive scalable, maintainable automation solutions.
Cloud • Security • Software • Cybersecurity • Automation
Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.
Cloud • Security • Software • Cybersecurity • Automation
Lead and conduct complex, confidential workplace investigations; advise and coach leaders on employee relations and performance issues; develop proactive programs, policies, and scalable solutions; analyze case trends and partner with Legal and People teams to reduce risk and improve team member experience across jurisdictions.
Cloud • Security • Software • Cybersecurity • Automation
Provide post-sales technical expertise to help customers adopt GitLab via webinars, labs, workshops, and consultative engagements. Collaborate with CSMs, AEs, and renewals to support implementations, architecture, CI/CD, SCM, DevSecOps, and Agile Planning. Create reusable enablement content and maintain specialty competency.
Cloud • Security • Software • Cybersecurity • Automation
Manage GitLab's global leave programs end-to-end: intake, case processing, compliance, HRIS updates, stakeholder guidance, reporting, and continuous improvement. Lead cross-functional projects, monitor regulations, and use data and AI responsibly to improve processes and member experience.
Cloud • Security • Software • Cybersecurity • Automation
Sell GitLab's AI-powered DevSecOps SaaS platform to mid-market accounts (250–1,999 employees). Own prospecting, run complex sales cycles, manage adoption and expansion, collaborate cross-functionally, use value-based selling and structured methodologies, and support forecasting and churn reduction.
