Jobs at GitLab

Leads and develops Commercial Account Executives across LATAM, owning software sales, bookings, revenue, forecasting, territory strategy, pipeline health, and performance management. Builds sales cadence, applies MEDDPICC and Command of the Message methodologies, develops partner strategies, recruits sales talent, and establishes an inclusive, high-performing team culture. Partners with Renewals, Marketing, and Sales Operations to drive new and expansion revenue.

Lead the vision, strategy, roadmap, and adoption of GitLab’s test and code coverage capabilities. Identify customer problems involving pipeline failures, flaky tests, test automation, coverage, and recovery. Partner with Engineering and Design to create agent-driven workflows for diagnosis, test optimization, coverage analysis, and safe recovery. Measure outcomes, validate solutions with customers, influence cross-functional stakeholders, and mentor product managers.

Leads an eight-person analytics engineering team and sets strategy for trusted semantic models, governed data, enterprise BI, AI-powered data access, and production data applications. Oversees data modeling, evaluation datasets, telemetry, LLM routing, governance, security, and self-service capabilities. Partners cross-functionally to establish engineering standards, roadmaps, and measurable business impact while hiring, coaching, and developing team members.

Own the vision, strategy, roadmap, and commercialization of GitLab Orbit, a software lifecycle context graph. Lead graph modeling, ingestion, indexing, querying, APIs, agent interfaces, governance, and enterprise readiness. Partner with Engineering, Design, Marketing, Sales, and Customer Success to validate customer needs, define product-market fit, launch and expand adoption, develop pricing and business cases, and track business outcomes. Mentor product managers and influence executives and technical customers.

Leads FP&A for GitLab’s R&D organization and serves as strategic finance partner to the CTO. Owns annual planning, rolling forecasts, headcount and cost planning, investment decisions, efficiency metrics, financial modeling, and process redesign. Evaluates AI, cloud, tooling, and build-versus-buy investments; partners with Accounting, Procurement, and People teams; drives AI-enabled finance transformation; and leads and develops the R&D finance team.

Owns a portfolio of customers, guiding onboarding, adoption, retention, expansion, and business outcomes through the GitLab platform. Acts as a trusted technical advisor and liaison across Support, Product, Engineering, Sales, and Services. Develops customer success plans, manages escalations, recommends training, tracks goals and KPIs, and stays current on GitLab releases and DevSecOps practices.

Build GitLab code security capabilities spanning dependency analysis, SBOM and lockfile parsing, vulnerability detection, AI-assisted analyzers, and automated dependency remediation. Design evaluation harnesses, package analyzers for CI and AI workflows, improve security report accuracy, and extend ecosystem coverage. Own initiatives from design through delivery, mentor engineers, collaborate across product and engineering teams, document systems, and participate in on-call support.

Leads the architecture and delivery of GitLab’s static analysis engine and evaluation tooling. Owns program modeling, vulnerability detection quality, SAST rules, AI-assisted development guardrails, and benchmark validation. Sets technical direction, mentors engineers, coordinates complex initiatives, contributes to research and open source, and participates in on-call rotations. The role requires deep program analysis, application security, systems programming, performance optimization, containerized CI/CD, and experience building trustworthy LLM tooling.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Supports Workday and other People Technology systems by managing recurring processes, security roles, audits, configurations, testing, upgrades, reports, dashboards, documentation, and data loads. Partners with People Operations, HR business partners, and Talent Acquisition to resolve issues, improve processes, support SOX controls, train users, and deliver system enhancements in a remote environment.

Build, test, and maintain People systems automations and integrations across Workday, Greenhouse, Slack, Workato, Google Cloud, and internal tools. Develop Ruby or comparable scripting solutions, Slack apps, AI-powered workflows, and reliable CI/CD deployments. Monitor integration health, troubleshoot failures, follow security and SOX controls, and collaborate with People Technology, Security, IT, and AI Engineering teams. Use AI, LLMs, and MCP frameworks to streamline People operations and improve employee experiences.

Lead securities, public company reporting, corporate governance, entity management, and M&A legal work for GitLab. Manage SEC filings, proxy statements, board matters, equity plans, subsidiary governance, transactions, and outside counsel. Advise senior stakeholders on legal risks, maintain compliance processes, and create scalable legal playbooks, templates, and workflows. Collaborate with globally distributed cross-functional teams and train junior legal professionals.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Supports global benefits administration, especially for India, including enrollment, onboarding, billing, reporting, audits, data reconciliation, issue resolution, vendor coordination, and benefits events. Analyzes benefits data, maintains documentation, responds to employee inquiries, and recommends process improvements. Partners with Payroll, Finance, People Operations, People Technology, brokers, and vendors while developing deeper global benefits expertise.

Own a territory of SMB prospects and acquire new GitLab customers through inbound and outbound prospecting. Manage the full consultative sales cycle, from discovery and business-case development through negotiation and close. Build pipeline, meet customer and recurring-revenue targets, collaborate with sales and technical teams, analyze wins and losses, and improve acquisition playbooks. The role also requires learning GitLab’s DevSecOps platform and related technologies.

Own a portfolio of SMB customers, driving onboarding, adoption, renewals, expansion, and retention. Develop account plans, conduct business reviews, identify growth opportunities, close upgrades and cross-sell deals, forecast revenue, maintain CRM data, and analyze churn and expansion trends. The role requires consultative selling, negotiation, executive relationship management, sales-tool proficiency, and collaboration with Customer Success, Renewals, Marketing, Product, and Sales teams.

Manage the AMER Support Engineering team, including hiring, mentorship, performance development, and technical growth. Lead customer support quality, process improvement, automation, AI adoption, and cross-functional collaboration. Build scalable workflows, promote team ownership and psychological safety, and ensure Support Engineers resolve complex technical issues throughout the support lifecycle. Partner with product and development teams to improve customer outcomes and support efficiency.

Leads GitLab’s distributed EMEA Deal Desk team and owns regional quoting, pricing, order management, and sales-booking operations. The role manages hiring and enablement, handles complex transactions and escalations, advises Sales leadership on pricing and commercial strategy, and ensures alignment with global policies. It also develops executive insights on deal quality, discounts, cycle times, exceptions, and pricing effectiveness while coordinating downstream billing, fulfillment, revenue recognition, and customer execution.

Serve as a technical advisor to EMEA prospects, leading discovery, demonstrations, workshops, proofs of value, solution design, and technical evaluations. Partner with account executives to support new customer acquisition, advise on DevSecOps, cloud, security, and software development practices, and build trusted customer relationships. Provide customer feedback to Product, Engineering, Sales, and Marketing while creating reusable technical guidance and collateral.

Manage full-cycle technical recruiting for Engineering, Product, Security, UX, and R&D roles. Partner with hiring leaders on role definition, structured interviews, sourcing strategy, market research, candidate assessment, pipeline management, and offer negotiations. Build diverse talent pipelines, use recruiting data to guide decisions, maintain accurate Greenhouse documentation, deliver an inclusive candidate experience, and improve recruiting practices through responsible AI use and shared resources.