Jobs at GitLab

Research emerging threats across AI coding agents, plugins, package ecosystems, and software supply chains. Discover and responsibly disclose vulnerabilities, analyze malware and incidents, build AI-powered research and detection workflows, and maintain cloud systems supporting vulnerability advisories. The role also involves improving advisory coverage, communicating findings through technical writing and conference presentations, and applying both software development and adversarial security skills.

Build and maintain GitLab’s authorization systems using Ruby on Rails, extending fine-grained permissions, roles, and API enforcement. Deliver feature-flagged changes, refactor policy code safely, and investigate reliability, performance, and security issues. Collaborate asynchronously with authentication, platform, and AI teams while helping migrate authorization capabilities to a Rust policy engine using gRPC. Contribute to design documents, merge requests, code reviews, and interface contracts.

Own and scale GitLab’s partner-sourced business in India across hyperscalers, system integrators, cloud-native companies, and AI partners. The role manages strategic partner relationships, AWS/GCP Marketplace motions, joint business plans, pipeline generation, bookings, and revenue quota. It collaborates with India and APJ sales and ecosystem teams, supports enablement and go-to-market programs, and helps shape the India partner coverage model.

Own regional marketing strategy and pipeline growth for a sales territory. Plan and execute regional events, account-focused campaigns, digital and content programs, and partner marketing initiatives. Manage campaign budgets, logistics, agencies, measurement, and reporting while coordinating with sales, channel partners, and cross-functional marketing teams. Mentor regional marketers, improve team processes, and use data and AI-assisted automation to optimize performance. The role supports a global sales region and requires up to 50% travel.

Provides cross-team technical leadership for large backend initiatives, architecture modernization, modularization, production operations, and AI-assisted engineering adoption. Defines standards for APIs, data, testing, security, observability, deployment, and reliability. Mentors engineers, leads incident response, influences platform roadmaps, and guides technologies including Go, Kubernetes, Rust, Ruby on Rails, and PostgreSQL.

Own complex enterprise customer escalations from engagement through resolution, coordinating Engineering, Support, Product, Customer Success, and Sales. Lead executive communications, maintain customer-facing resolution plans, manage commitments, coordinate with Incident Managers, and oversee post-escalation reviews and relationship repair. Develop escalation playbooks and process improvements while providing globally distributed, on-call support for high-severity customer situations.

Own the strategy and roadmap for GitLab’s Data Integrations product area. Prioritize external system integrations, define how data maps into shared models, partner with engineering on delivery, and translate product decisions into backlogs. Use customer feedback, telemetry, and adoption data to guide priorities and shape pricing and packaging. The role requires knowledge of DevOps ecosystems, ETL, data transformation, AI tools, and integration products.

Build, maintain, and operate production data pipelines and platform infrastructure supporting analytics, data science, and AI. Integrate enterprise applications and event sources, manage Snowflake, Fivetran, Airflow, Kubernetes, and observability tooling, and write tested Python and SQL. Troubleshoot pipeline and infrastructure issues, enforce data quality, security, governance, and cost controls, and partner with data and business teams. Ship independent features, review code, use AI coding agents, and document architecture and runbooks in a fully remote environment.

Lead backend engineering for GitLab’s vulnerability and dependency management systems. Design scalable data ingestion, storage, indexing, querying, and third-party integrations using PostgreSQL, Ruby on Rails, and newer services in Go or Rust. Own complex deliverables end to end, shape technical and product roadmaps, guide engineers, define modular service patterns, and collaborate across product and engineering teams while applying security-focused design principles.

Leads GitLab’s Product Data Science team, setting its strategy, roadmap, analytical standards, and priorities. Partners with Product and Engineering leaders on experimentation, causal inference, analytics, and production modeling. Manages, hires, coaches, and retains data scientists while building a high-performing function. Provides hands-on technical review of models, analyses, and queries, and communicates insights and risks to senior leaders.

The Data Scientist will partner with Sales, Revenue Operations, and Finance to analyze GTM performance, build and productionize machine learning models, conduct experiments, forecast outcomes, and identify growth opportunities. Responsibilities include statistical analysis, causal inference, Python and SQL development, MLOps, agentic workflow automation, semantic-layer contributions, executive reporting, and communicating insights to nontechnical stakeholders in a fully remote environment.

Leads customer experience enablement programs for internal customer success and professional services teams. Develops training, onboarding, product content, job aids, assessments, and sales effectiveness strategies. Partners with field leaders and cross-functional stakeholders, supports product launches and events, delivers training through enablement tools, and measures program impact. Requires software sales or enablement experience, preferably in DevOps or open source, with public-sector or regulated-industry exposure.

Own and expand a mid-market Canadian customer portfolio for GitLab’s AI-powered DevSecOps platform. Responsibilities include prospecting, pipeline development, value-based selling, complex sales cycles, forecasting, customer adoption, churn reduction, negotiations, closing, and expansion. The role partners with sales development, solutions consulting, customer success, renewals, marketing, technical teams, and partners while communicating customer insights and supporting territory planning.

Leads global compensation programs, including merit, promotion, equity, and bonus cycles, from design through closeout. Defines calendars, controls, documentation, communications, and success measures; analyzes compensation data; partners with Finance on budgeting and reconciliation; advises People teams and leaders; maintains compliance and audit controls; and improves compensation workflows, systems, transparency, and team member experience.

Manage complex professional services and software consulting projects from initiation through closure. Coordinate customers, executives, Sales, Engineering, Product, Support, architects, and delivery partners. Own schedules, scope, resources, risks, issues, escalations, change orders, revenue recognition, and executive communications. Improve project management processes, tools, templates, metrics, and delivery procedures while ensuring projects meet timelines, budgets, customer expectations, and forecast goals.

Own complex enterprise customer escalations from engagement through resolution. Coordinate Engineering, Support, Product, Customer Success, Sales, and executive stakeholders; maintain customer-facing resolution plans; lead high-stakes communications, post-escalation reviews, relationship repair, and corrective actions. Develop escalation playbooks and process improvements while supporting globally distributed, follow-the-sun operations and on-call executive escalation coverage.

Design and operate automation for hundreds of isolated GitLab environments using Terraform, Ansible, Kubernetes, and cloud services. Troubleshoot production deployments, automate provisioning and upgrades, build observability and capacity-monitoring systems, lead incident response and postmortems, and influence scalable, secure infrastructure architecture. Collaborate with engineering teams and customers to improve reliability, resilience, and operational efficiency across multi-tenant environments.

Leads Sales recruiting across the Americas by developing recruiters, building scalable hiring strategies and processes, partnering with Sales leaders on workforce planning, and recruiting senior or specialized roles. Uses recruiting data to improve performance, supports inclusive hiring, manages candidate and stakeholder experiences, and collaborates with Sales Operations, Enablement, People Partners, Compensation, and Finance.

Leads Sales recruiting across APJ, managing recruiters and partnering with Sales leaders to develop scalable hiring strategies. Oversees recruiting for senior and specialized sales roles, advises on regional talent markets, embeds equitable hiring practices, uses recruiting analytics to improve performance, and coordinates workforce planning with cross-functional partners. The role requires hands-on recruiting leadership across multiple countries in a remote-first environment.

Manage full-cycle recruiting for GTM roles across sales, customer success, marketing, professional services, and related teams. Responsibilities include intake meetings, sourcing, structured interviews, candidate assessment, pipeline management, compensation and offer negotiations, market research, funnel analysis, diversity-focused recruiting, and candidate experience. The recruiter will manage multiple requisitions, advise hiring teams, maintain accurate ATS documentation, and use recruiting technology and AI responsibly in a remote-first global environment.