Senior Solution Engineer, Slack

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We have a positive, diverse, and inspiring culture and look for people who are curious, inventive and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative. We believe that culture is the compass to success and so our Slack values are woven into the fabric of all we do.
Are you passionate about painting the vision of a new way to work? As a Solution Engineer, you will be responsible for building solutions that revolutionize how customers collaborate and get work done by building relationships with key executives, selling directly to IT and business leaders, while also owning the technical elements of a value-oriented sales cycle.
What you will be doing

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems

• Drive the discovery process, helping to uncover your customers current pains and align to their business objectives

• Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story

• Partner with customers to design Slack based solutions that drive value and significant business impact

• Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program

• Become an expert in industry-specific drivers and insights

• Serve as the authority on competitions products, their market positioning and strategy.

• Work with other Salesforce teams to position Slack as part of their multi-cloud sale strategies.

• Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements

• Contribute to the success of a newly formed specialist team and a rapidly growing and evolving SE organization

• Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

• Covering Singapore Public Sector, Enterprise and SMB

What you should have

• Recommended 6+ years of sales engineering or solution consulting experience in a SaaS organization.

• 3+ years Slack experience is preferred.

• Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.

• Experience with AI tools

• A consultative approach with solving your customers business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!

• Familiarity with the enterprise SaaS ecosystem

• Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work

• Strong initiative and sense of independence and self-motivation, ability to prioritize tasks effectively

• Ability to travel to customers for meetings

• Business proficiency in English

• Other Asean languages a bonus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

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