Senior Software Technical Manager

About the role
Arm is hiring an experienced technical manager to join our Cloud AI Business unit and ensure the success of our Arm AGI CPU.
Based in our Austin, Texas office, you will be a senior member of the team responsible for defining and driving a multi-generation SoC firmware roadmap. You will work closely with OEMs, ODMs, SoC partners, and Arm engineering teams to ensure our firmware delivers against the needs of infrastructure and AI systems at scale.
This is a highly technical product leadership role. Our team turns customer and market needs into clear software requirements, makes informed priority decisions, and works across engineering organizations to deliver software that is robust, scalable, and ready for broad deployment.
The role is well suited to technical leaders with great customer facing skills, who are able to make and deliver product- and program- level decisions that will define the firmware and systems software powering our products
Accountabilities
You will lead firmware requirements and roadmap definition for our infrastructure business, with direct accountability for shaping and driving delivery of the firmware roadmap for the AGI CPU family.
By engaging with technology leaders, engineering teams, and partners across the industry, you will build a detailed understanding of how customers deploy Arm-based systems and where software can have the greatest impact. The role requires balancing requirements across customers and product generations, and ensuring that our firmware strategy supports successful deployment at scale.
As the voice of the customer, you will harness a broad internal network to bring together architects, engineers, and programs to resolve sophisticated technical and product challenges.
Your day-to-day responsibilities may include:

• Define the product vision, roadmap, and priorities for Arm's SoC firmware.
• Engage directly with customers, partners, system designers, and technical leads to understand deployment requirements and emerging software needs and translate them into clear product requirements and delivery priorities.
• Partner with software and hardware architects, engineering leaders, and development teams to shape solutions and drive delivery.
• Make roadmap trade-offs across customer needs, engineering constraints, product schedules, and longer-term platform strategy.
• Support go-to-market and product teams through customer engagements, sales discussions, technical presentations, and internal training.
• Represent the firmware product strategy at senior levels inside and outside Arm.

Skills & experience

• A record of creating shared success through relationship and coalition building.
• Experience creating, managing, and delivering complex technical requirements, gained through roles such as product owner, architect, technical engineering manager or product manager.
• Ability to quickly understand and clearly communicate complex technical topics to executive, customer, and engineering audiences
• The judgment and temperament to act as a product leader across globally distributed software development teams
• Comfort with travel when needed, including internationally
• A BS degree in Computer Science or equivalent experience. Candidates with other degrees and relevant technical experience will also be considered.

Many of Arm's development teams work in open source communities. Experience working with one or more of the larger open source projects would be desirable.
Salary Range:
$207,800-$281,200 per year
We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.
Our 10x Mindset
At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm: https://careers.arm.com/10x-mindset
Use of AI in Your Application
At Arm, we embrace the benefits AI can bring, including in recruitment. You may use AI to support your preparation, such as improving the clarity of written responses, practicing interview questions, or learning more about our industry. However, your application and interview responses must reflect your own thinking, experience, and abilities. We want to understand your authentic perspective, creativity, and approach to problem solving. As such, you may not use AI to complete assigned tasks as part of any assessments. If you plan to use AI-supported or assistive technologies as part of a reasonable adjustment, please contact [email protected] so we can support you.
Recruitment Adjustments and Accommodations
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected] . To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Hybrid Working
Arm's approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team's needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don't discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.