The Role
Lead QA for the In-Car AI Virtual Assistant by designing and executing test plans, performing E2E and integration tests (mobile, cloud, embedded), validating ASR/intent/NLP behaviors, developing automation for UI/API, managing defects in Jira/Redmine, and supporting OTA pre/post-release testing on physical vehicles.
Summary Generated by Built In
VINFAST is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team consists of passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence.
The Senior QC Engineer will ensure the overall quality of the In-Car AI Virtual Assistant (or equivalent automotive solutions) by designing, executing, and reporting testing scenarios focused on functionality, performance, and user experience. This role requires close cross-functional collaboration with the Development, AI/ML, UX/UI, and In-Vehicle Engineering teams to ensure the product meets the highest standards of stability and quality before reaching global customers.
Position Responsibilities
• Test Planning & Case Design:
- Thoroughly study and analyze requirement specifications (BRDs, SRS, and product blueprints).
- Establish comprehensive Test Plans, Test Cases, Test Matrices, and detailed validation scenarios.
• Functional & Integration Testing:
- Execute end-to-end (E2E) testing and system integration testing across complex setups including Mobile apps, Cloud services, and In-vehicle embedded hardware.
• AI & Voice Assistant Testing:
- Conduct specialized validation for voice-driven products, focusing on Automatic Speech Recognition (ASR), Intent Recognition, Context Management, and Multi-turn Conversations.
- Identify and log critical system bugs, including logical flaws, unnatural assistant responses, incorrect behaviors, or safety-critical anomalies.
• Test Automation & Backend Testing:
- Propose, design, or develop Test Automation Frameworks tailored for UI or API layers.
- Perform technical backend validation, system log analysis, processing flow checks, and output data verification (JSON).
• Defect Management & Quality Reporting:
- Report, log, and meticulously track defects using management platforms such as Jira and Redmine.
- Compile periodic software quality reports, analyze defect trends, and proactively propose continuous process improvements.
• OTA Over-the-Air Update Support:
- Carry out pre-release and post-release testing for Over-the-Air (OTA) updates directly on physical test vehicles.
- Partner with the Operations team to continuously evaluate and monitor product stability after public deployment.
Requirements
• Must-Have Requirements:
- Proven solid experience as a Quality Control (QC) or Quality Assurance (QA) Engineer within the software development sector.
- Deep understanding of the Software Testing Life Cycle (STLC), agile testing methodologies, and standard QA processes.
- Advanced proficiency in test case design, defect tracking/lifecycle management, and compiling professional quality metrics reports.
- Outstanding logical thinking, sharp attention to detail, and a high sense of ownership regarding product quality.
• Preferred (Nice-to-Have) Qualifications:
- Prior experience testing AI-driven solutions, Voice Assistants, Chatbots, Embedded Systems, or Automotive Infotainment/Control systems.
- Practical experience handling integrated ecosystem testing (Mobile + Cloud + Embedded Hardware).
- Fundamental knowledge of Artificial Intelligence (AI) and Natural Language Processing (NLP).
- Hands-on familiarity with automation frameworks or testing tools such as Appium, Selenium, Postman, Jmeter, or Test Studio.
• Language Requirements:
- Professional working proficiency in English (capable of reading complex technical documents and participating in technical discussions).
Benefits
- Competitive salary
Premium healthcare package, including PVI insurance & annual health check-ups - 13th-month salary & performance bonuses to reward your contributions
- Enjoy preferential pricing for services within the Vingroup ecosystem including Vinmec, Vinpearl, and Vinschool...
- Opportunity to collaborate with and learn from industry-leading professionals in the automotive domain
Work Location: Technopark Tower, Vinhomes Ocean Park, Gia Lam, Hanoi, Vietnam
With respect to all your personal data shared to VinFast in the application and the entire recruitment process of VinFast, by clicking “Apply”, submitting your resumé/CV and/or participating in VinFast's recruitment process, you agree that you have read VinFast's Personal Data Protection Policy ("Policy") posted at https://vinfastauto.com/vn_vi/dieu-khoan-phap-ly or https://vinfast.vn/privacy-policy/, you agree to the Policy and consent for VinFast to process your personal data in accordance with the Policy and the applicable regulations on personal data protection.
To all recruitment agencies: VinFast does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
To all recruitment agencies: VinFast does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
Skills Required
- Proven experience as a QC or QA Engineer within software development
- Deep understanding of the Software Testing Life Cycle (STLC), agile testing methodologies, and standard QA processes
- Advanced proficiency in test case design, defect tracking/lifecycle management, and compiling quality metrics reports
- Outstanding logical thinking, attention to detail, and high sense of ownership for product quality
- Professional working proficiency in English
- Experience testing AI-driven solutions, voice assistants, chatbots, embedded systems, or automotive infotainment/control systems
- Experience with integrated ecosystem testing (Mobile + Cloud + Embedded Hardware)
- Fundamental knowledge of AI and Natural Language Processing (NLP)
- Hands-on familiarity with automation frameworks or testing tools such as Appium, Selenium, Postman, JMeter, or Test Studio
- Experience supporting OTA (Over-the-Air) update testing on physical vehicles
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The Company
What We Do
VinFast is a Vietnamese multinational automotive manufacturer, established in 2017, that designs and manufactures electric vehicles (EVs), e-scooters, and e-buses. It is part of Vingroup, one of Vietnam's largest conglomerates.
