Senior Software Engineering Lead - Servicenow developer, integrations, CMDB

Reposted 5 Days Ago
Be an Early Applicant
Hyderabad, Telangana, IND
In-Office
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Lead architecture and cloud modernization efforts: gather requirements, design solutions, refactor and lift-and-shift legacy apps to cloud, guide engineering teams, build MVPs and proofs-of-concept, implement CI/CD and DevOps practices, and troubleshoot performance and production issues.
Summary Generated by Built In
Requisition Number: 2365512
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
  • Requirement collection & solutioning
  • Putting the solution proposal for business to understand the need & ask of the solution
  • Conducting workshops with business to help them understand their needs to find out right solution
  • Guiding engineering team to breakdown solution into the meaningful component
  • Lift and shift Existing application into the cloud environment
  • Refactor existing application to cloud compatible
  • Re-architecture of legacy application into the cloud environment
  • Conducting CBA
  • Minimum viable product (MVP) to the end customer
  • Priority Important Feature delivery of product
  • Drive technical architecture, design and best practices in the capacity of individual contributor as well as in a consulting mode
  • Work with local tech team on our state-of-the-art business application platform
  • Provide guidance and architecture related to public cloud migrations and containerized solutions
  • Lead and develop teams focused on modernization, enablement, and engineering culture
  • Create quick working proof of concepts to validate and formalize solutions and design
  • Own the overall technical design and direction of the developed product
  • Bring innovative ideas to help continuously improve the application portfolio including the design, build, deploy, test and runtime within cloud ecosystems
  • Participate in debugging and performance tuning in a high performance cloud platform
  • Involve in troubleshooting and debugging critical problems and resolving complex technical issues that may arise
  • Design Discussions
  • Documentation review
  • Architecture/Code reviews
  • Understanding business requirements and translating them into high level implementation plans & flows for development and capability teams
  • Create solution roadmaps and proposals aligning to business objectives and goals
  • Provide recommendations and technical guidance to improve performance, reliability, and reusability within the constraints of budget, resource and business dependencies
  • Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making .
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:
  • Bachelor's degree in Computer Science or similar field
  • 10+years of experience - working on multiple layer of technology
  • Common Technical Skills:
    • Database: 8+ working experience of database (SQL or PL/SQL),
    • API / Web Services: Working experience in Web Services / API, REST Architecture etc
  • Hands-on working experience on different platforms like ServiceNow, HTML, JavaScript, jQuery & CSS
  • Hands-on working experience on a few different platforms like ASP.NET, C#, HTML, JavaScript, CSS , MVC, Web APIs, Angular.
  • Relevant experience in administrating, Development and supporting ServiceNow platforms
  • ServiceNow UI developer who works with stakeholders to design UI as per business & Optum defined standards by working closely with co developers, product owners, QA team.
  • Required to have prior Accessibility adherence of the products designed/developed through ServiceNow
  • Excellent problem-solving skills
  • Excellent verbal, written and interpersonal communication skills
  • DevOps:
    • Experience with designing, developing, implementing, monitoring and troubleshooting applications in the Azure Public Cloud
    • Working experience in CI/CD pipeline (test, build, deployment and monitoring automation)
    • Cloud: Working Experience or good knowledge of cloud platform (e.g. OpenShift, Azure, AWS) preferably Azure
    • Knowledge of software configuration management and packaging
    • Knowledge of build tools such as Jenkins or equivalent
    • Open Source: knowledge of OpenSource adoption and use cases
    • Product / Project / Program Related Tech Stack :
    • Testing - Nunit, JUnit
    • DevOps - Azure, Jenkins, GitHub, Docker, Redis, SonarQube
    • Others - JMeter, Groovy, NewRelic
    • Development Methodology / Engineering Practices - Agile (SCRUM / KANBAN / SAFe)
    • Solution architecture exposure and past experiences how existing systems benefited
    • Solid knowledge on client / server-side scripting, Service Portal UI, Reporting, ACLs, Mid server setup, APIs integration and connection with other databases.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Skills Required

  • Bachelor's degree in Computer Science or similar field
  • 10+ years of experience across multiple technology layers
  • 8+ years working with databases (SQL or PL/SQL)
  • Experience with APIs / Web Services and REST architecture
  • Hands-on experience with ServiceNow administration, development and support
  • ServiceNow UI development experience and adherence to accessibility standards
  • Hands-on experience with HTML, JavaScript, jQuery and CSS
  • Experience with ASP.NET, C#, MVC, Web APIs and Angular
  • Experience designing, developing, implementing, monitoring and troubleshooting applications in Azure (public cloud)
  • Experience with CI/CD pipelines (test, build, deployment and monitoring automation)
  • Knowledge of cloud platforms (OpenShift, Azure, AWS), preferably Azure
  • Knowledge of software configuration management, packaging and build tools such as Jenkins
  • Familiarity with DevOps tools: GitHub, Docker, Redis, SonarQube
  • Familiarity with testing tools Nunit and JUnit
  • Familiarity with JMeter, Groovy and NewRelic
  • Experience with ServiceNow-specific capabilities: Service Portal UI, reporting, ACLs, mid server setup and integrations
  • Excellent problem-solving and strong verbal, written and interpersonal communication skills

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
  • Parental & Family Support Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
  • Wellbeing & Lifestyle Benefits Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.

Optum Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

Gallery

Gallery
Gallery
Gallery

Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
Learn more

Similar Jobs

Optum Logo Optum

Senior Quality Engineer II

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Hyderabad, Telangana, IND
160000 Employees

Optum Logo Optum

Manager Data Analytics

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Hyderabad, Telangana, IND
160000 Employees

Optum Logo Optum

Senior Software Engineering Lead - Python, react js, AI/ML

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Hyderabad, Telangana, IND
160000 Employees

Optum Logo Optum

Software Engineering Lead

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office
Hyderabad, Telangana, IND
160000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account