The Role
Leads and mentors a geographically distributed software engineering team building resilient orchestration systems with Temporal, TypeScript, and microservices. Responsibilities include workflow development, production support, root-cause analysis using Splunk, AWS, and MongoDB, system integrations, observability platforms, and Agentic AI workflow implementation. The role collaborates with product, architecture, service design, and delivery teams, contributes to technology research, and provides technical leadership across solution design, operations, and roadmap development.
Summary Generated by Built In
Employment TypePermanentClosing Date6 Nov 2026 11:59pmJob TitleSenior Software Engineering Lead
The role will work closely with the Product Owner, Service Designers, Product and System Owners, Architects, SMEs and Delivery Teams to design new transitions and workflows, support system integrations and resolve complex technical and operational issues. It will also contribute to the research and development of new orchestration technologies, observability platforms and Agentic AI workflows to enhance development capabilities.Job Description
Job Summary
Working within the TRAMAS mission, this role will provide Senior Software Engineering Lead expertise to support the design, development and evolution of resilient and scalable orchestration solutions. The role will lead and mentor a geographically diverse team of Senior and Junior developers, while contributing hands-on technical expertise across the existing TRAMAS orchestration solution and the development of a new orchestration system utilising Temporal and micro-service architecture built upon TypeScript.The role will work closely with the Product Owner, Service Designers, Product and System Owners, Architects, SMEs and Delivery Teams to design new transitions and workflows, support system integrations and resolve complex technical and operational issues. It will also contribute to the research and development of new orchestration technologies, observability platforms and Agentic AI workflows to enhance development capabilities.Job Description
What you’ll be doing
- Lead and mentor a team of Senior and Junior geographically diverse developers in:
- Building a new resilient and scalable TRAMAS orchestration system utilising Temporal and micro-service architecture built upon TypeScript.
- Supporting, debugging and building workflows for the existing TRAMAS orchestration solution.
- Providing level 4 support for errored transitions, utilising Splunk, AWS Console, MongoDB to identify root causes, and working with Service Designers, and North and South bound systems to ensure transitions progress in the correct manner.
- Support the Product Owner and Service Designers in designing new transitions and workflows.
- Support North and South bound Product and System owners to integrate with TRAMAS orchestration solutions.
- Stand in for the TRAMAS Product Owner during periods of leave and unavailability.
- Research and development of new Orchestration and related technologies.
- Build, maintain and enhance observability platforms.
- Setup and utilise Agentic AI Workflows to enhance development capabilities.
About you
Mandatory requirements:
- Minimum 7 years of experience as a Solution Architect, designing and delivering complex enterprise software and cloud solutions.
- Strong expertise in Cloud, Data & AI Engineering, including Generative AI, Agentic AI concepts, AI-assisted development, prompt engineering, observability, and AI cost optimisation.
- Deep understanding of telecommunications transition management platforms and workflows, including service orchestration, order lifecycle management, activation, disconnection, and exception handling.
- Proven experience with ACMA-regulated number porting processes, regulatory compliance requirements, and solution design within regulated environments.
- Strong ability to analyze and resolve complex technical, operational, customer, and business issues, including root cause identification and risk assessment.
- Ability to act as a trusted technical leader, providing guidance across architecture, solution design, business analysis, production support, and operational troubleshooting.
- Experience collaborating with Product Owners, Business Stakeholders, Architects, SMEs, and Delivery Teams to define technology strategy and roadmaps.
Skills Required
- Minimum 7 years of experience as a Solution Architect designing and delivering complex enterprise software and cloud solutions.
- Strong expertise in Cloud, Data and AI Engineering, including Generative AI, Agentic AI concepts, AI-assisted development, prompt engineering, observability, and AI cost optimization.
- Deep understanding of telecommunications transition management platforms and workflows, including service orchestration, order lifecycle management, activation, disconnection, and exception handling.
- Proven experience with ACMA-regulated number porting processes, regulatory compliance requirements, and solution design within regulated environments.
- Ability to analyze and resolve complex technical, operational, customer, and business issues, including root-cause identification and risk assessment.
- Ability to act as a trusted technical leader across architecture, solution design, business analysis, production support, and operational troubleshooting.
- Experience collaborating with Product Owners, business stakeholders, Architects, SMEs, and Delivery Teams to define technology strategy and roadmaps.
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The Company
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
