Standard Template Labs is a stealth-mode, AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
About the Role
We’re looking for a Senior Software Engineer who thrives in an AI-native environment—someone who’s excited to build scalable, intelligent systems that blend automation, reasoning, and modern infrastructure.
You’ll play a key role in architecting and implementing the systems that power our AI-driven platform, helping define how we integrate large language models (LLMs), knowledge graphs, and intelligent workflows into enterprise-scale software.
This is a hands-on role for someone who codes deeply, thinks systemically, and wants to shape the future of AI-augmented engineering.
Responsibilities
AI-Driven Technical Ownership
Take end-to-end ownership of complex features and systems—from architecture and implementation to deployment and observability.
Design and evolve AI-native services that embed LLMs and reasoning capabilities directly into product workflows.
Work cross-functionally with product, design, and data teams to infuse AI-powered intelligence into the user and developer experience.
Drive architectural decisions that balance rapid experimentation with long-term scalability and reliability.
Hands-On Engineering
Write clean, high-performance, and maintainable code—often with the help of AI-assisted tools like Claude, Windsurf, or Cursor.
Help define and evolve our AI-first tech stack, selecting frameworks and tools that accelerate both human and AI-driven development.
Build distributed systems, APIs, and data pipelines that serve as the foundation for intelligent automation.
Conduct deep code reviews and mentor teammates in leveraging AI coding companions effectively to increase productivity and quality.
Optimize performance and reliability across high-traffic, real-time systems.
Qualifications
5+ years of professional software engineering experience, delivering large-scale, production systems.
Deep understanding of system design, distributed systems, and cloud-native architecture.
Strong proficiency in one or more modern programming languages (e.g., Go, Python, Rust, Java, C++).
Hands-on experience—or strong interest—in AI-powered development workflows and tools (Claude, Cursor, Windsurf, etc.).
Familiarity with LLM integration, vector databases, and retrieval-augmented generation (RAG) concepts is a plus.
Experience with relational and NoSQL databases, caching strategies, and scalable storage design.
Solid understanding of CI/CD pipelines, observability, and modern DevOps practices.
Excellent collaboration and communication skills, with a passion for craftsmanship and continuous improvement.
Nice to Have
Experience building microservices or event-driven architectures.
Knowledge of containerization and orchestration tools (Docker, Kubernetes).
Prior experience with high-throughput or low-latency systems.
Contributions to open-source projects or a strong portfolio of technical work.
Why You’ll Love This Role
Build core systems for an AI-native enterprise platform—where AI isn’t an add-on, it’s the foundation.
Work in a team that uses AI as a development accelerator—pairing human expertise with machine intelligence to move fast and build better.
Help define modern best practices for AI-augmented software engineering.
Join a focused, collaborative team in Midtown Manhattan—moving quickly, experimenting boldly, and building together.
What We Offer
Build foundational product features for an AI-first enterprise platform
The opportunity to take ownership of critical systems that scale to millions of users
A culture that values craftsmanship, autonomy, and technical excellence
Competitive compensation, equity, and benefits package
Work from our Midtown Manhattan office, where you’ll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Top Skills
What We Do
We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated, bloated tools, we believe it’s time for a clean slate — modern, efficient, and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down.
With deep product expertise, strong backing, and a bold vision, we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart, scalable, high-performance software that redefines what IT service can be.
Why Work With Us
Backed by leading investors, we're leveraging AI, graph-based architecture, and exceptional design to transform how enterprises manage and engage with their technology ecosystems.
Gallery
Standard Template Labs Offices
OnSite Workspace
Work from our Midtown Manhattan office alongside the founding team in a focused, collaborative environment. We're in-office five days a week, moving quickly and building together—with easy access to public transportation.
.png)
