Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Be able to identify and fix production issues
- Be able to provide solutions for business queries
- Be able to support on call tasks
- Be able to work on incidents/tickets
- Be able to join and support war rooms for any P1/P2 issues
- Prepare detail design for the Solution by discussing with business. Consult with Business, Subject Master Expert, users to evaluate business requirements, evaluate existing or proposed systems, and prepare detailed technical design document from which programs will be written
- Walk-thru the technical design document with Business/SME/QA group and support team
- Prepare test planning & setup test data. Execute test planning based on project requirements
- Ensuring timely deliveries for all assigned tasks
- Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
- Adhere to all quality requirements
- Be able to work independently
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- B.E/MCA/B.Tech / MTECH /MS Graduation (16+ years of formal education, Correspondence courses are not relevant)
- 4+ years of experience on AS400, RPG/RPGLE,COBOL, CL/CLLE:
Strong knowledge on RPG/RPGLE,COBOL, CL/CLLE, AS400 DB2, SQLs - Good Knowledge on Agile practices
- Any knowledge on health care industry would be an added advantage
- Knowledge on ALDON, or any change management tool, GIT, Jenkins
- Proven ability to identify system changes and verify that technical system specifications meet the business requirements
- Proven solid problem solving, analytical kills
- Proven good communication and presentation skills
- Proven good attitude and self-motivated
- Adaptable to work in Evening SHIFT (11:30 am - 8.30 pm or 2:30 PM - 12AM)
- Proven solid problem solving, analytical kills, Good communication and presentation skills, Good attitude and self-motivated
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- B.E., MCA, B.Tech, M.Tech, or M.S. degree with 16 or more years of formal education
- At least 4 years of experience with AS400, RPG/RPGLE, COBOL, and CL/CLLE
- Strong knowledge of RPG/RPGLE, COBOL, CL/CLLE, AS400 DB2, and SQL
- Knowledge of Agile practices
- Knowledge of ALDON or another change management tool, Git, and Jenkins
- Ability to identify system changes and verify technical specifications against business requirements
- Strong problem-solving and analytical skills
- Good communication and presentation skills
- Ability to work independently and demonstrate self-motivation
- Availability to work evening shifts from 11:30 AM to 8:30 PM or 2:30 PM to 12:00 AM
- Healthcare industry knowledge
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
