JOB SUMMARY
Marriott has over a dozen Salesforce orgs, including one of the largest Salesforce implementations by number of users with the Empower platform used by over 100,000 associates across Hotels, Customer Engagement Centers, and Sales teams. We are looking for a motivated and innovative candidate to join our Salesforce Engineering team as a Salesforce subject matter expert. Our team will define and create the next generation of solutions to drive Marriott value and serve our business by leveraging current and leading-edge technologies in an innovative and impactful manner.
CANDIDATE PROFILE
Education and Experience
Required Qualifications:
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Undergraduate degree in Computer Science or equivalent experience/certification
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6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments
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Minimum 3+ years of experience with consuming web services
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2+ years of experience Lightning framework (Aura, LWC)
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Strong understanding of lightning flows and trigger framework
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Expertise in programming languages and methodologies (e.g., Java and Apex)
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Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
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Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
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Strong understanding of SDLC methodologies (Agile, SCRUM, other)
Preferred Qualifications:
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Graduate degree in Computer Science or related
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Salesforce developer/architect/admin certifications are pluses
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Experience with DevOps tools such as Git, JIRA, Jenkins and Dynatrace
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Experience in development of hotel property applications
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Experience in Agile methodology environment
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Familiarity with Salesforce Process Builder and Workflows
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Understanding of Salesforce security controls
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Leadership experience in a sourced environment
CORE WORK ACTIVITIES
Technical Leadership
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Trains and/or mentors other team members, and peers as appropriate
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Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
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Identifies opportunities to enhance the service delivery processes.
Delivering Technology
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Performs more complex quantitative and qualitative analyses for service delivery processes and projects.
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Facilitates achievement of expected deliverables and obligations of Services Providers
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Validates completeness of requirements prior to Service Provider or internally managed team solutioning
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Through the service provider or internally managed teams, plans and coordinates complex implementation overseeing quality control of application functional design, usability, functionality, and implementation.
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Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities
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Ensures all projects follow the defined development and business case processes
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Ensures proper coordination with appropriate IT and vendor relations teams
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Provides consultation for routine and complex systems development
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Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
IT Governance
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Follows all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
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Maintains a proper balance between business and operational risk
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Follows the defined project management standards and processes
Service Provider Management
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Validates that Service Providers develop and manage respective aspects of a project plan (e.g., schedules, deliverables, metrics)
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Makes short term plans for the team to effectively utilize resources
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Monitors Service Provider outcomes
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Reviews estimates of work effort for client projects provided by Service Providers for accuracy
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Facilitates timely resolution of service delivery problems and minimizes the impact on clients
Other reasonable duties as assigned
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsSkills Required
- Undergraduate degree in Computer Science or equivalent experience/certification
- 6+ years of experience in Salesforce administration and development
- Minimum 3+ years of experience with consuming web services
- 2+ years of experience Lightning framework (Aura, LWC)
- Strong understanding of lightning flows and trigger framework
- Expertise in programming languages and methodologies (e.g., Java and Apex)
- Solid understanding of web technologies (JavaScript, CSS, HTML5, XML, JSON, Ajax)
- Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
- Strong understanding of SDLC methodologies (Agile, SCRUM, other)
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
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