SUMMARY
Marriott International is seeking a highly engaged and a motivated Salesforce Engineer who is passionate about continuously improving their skills and learning new technologies. The Engineer will be responsible for development of features in the Reservation Application used by agents at Customer Engagement Centers and properties around the globe and will be accountable for ensuring consistent security, privacy, and development standards are met. The ideal candidate will have proven Salesforce engineering experience developing an application of comparable scale in a highly complex and fast-paced environment.
CANDIDATE PROFILE
Required:
- 6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments
- At least 3 years of experience required in Design, develop, test, and implement highly customized Salesforce applications using primarily Lightning Web Components and Aura Components.
- Strong understanding of lightning flows and trigger framework
- Expertise in programming languages and methodologies (e.g., Java and Apex)
- Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
- Experience serving as technical lead throughout the full software development life cycle and provide domain expertise.
- Proficiency in JavaScript and JavaScript frameworks. Solid grasp of newer ECMAScript specifications
- Experience integrating Salesforce.com with external systems using Request and Reply mechanism, Fire and Forget Mechanism, Batch Data Synchronization, Remote Call-in and UI Data Changes and also salesforce different API’s like SOAP web services, REST Service, Bulk API, Streaming API, Chatter REST API, Metadata API and Tooling API
- Active Salesforce Platform Developer I and Salesforce Platform Developer II Certification (should be older than 2.5 years)
- Required at least 3 years of experience in Hospitality Industry
- At least 2+ years of experience required understanding PMS, CRS
- Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
- Experience in developing frameworks in apex which can be used across enterprise.
- Three (3) years of experience in Lightning configuration, features, and architecture
- Required 2 years of experience in CTI, Live Agent, Omni-Channel, Email-to-Case, Web-to-Case, knowledge.
- Experience implementing both authenticated and unauthenticated Salesforce Experience Cloud sites.
- Required at least 2 years of Experience with ADA(a11y) Compliance
- Solid understanding of Internet technologies: firewalls, web servers, web proxy servers, etc. Understanding of database concepts and data management (RDBMS) and SQL.
- Strong understanding of SDLC methodologies (Agile, SCRUM, other)
- Bachelor’s degree in computer science or related OR equivalent years of experience and/or certification
- Ability to work independently or on a team.
Preferred:
- Experience with DevOps tools such as Git, JIRA, Jenkins and Dynatrace
- Experience in development of hotel property applications
- Experience in Agile methodology environment
- Familiarity with Salesforce Process Builder and Workflows
- Understanding of Salesforce security controls
- Leadership experience in a sourced environment
CORE WORK ACTIVITIES
Technical Leadership
- Trains and/or mentors other team members, and peers as appropriate
- Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested
- Identifies opportunities to enhance the service delivery processes
Delivering Technology
- Performs more complex quantitative and qualitative analyses for service delivery processes and projects
- Facilitates achievement of expected deliverables and obligations of Services Providers
- Validates completeness of requirements prior to Service Provider solutioning
- Ensures all projects follow the defined development and business case processes
- Ensures proper coordination with appropriate IT and vendor relations teams
- Provides consultation for routine and complex systems development
- Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities
IT Governance
- Follows all defined technology standards and processes (IT Governance, SM&G, Architecture, etc...)
- Provides input for improvements to the appropriate process owners as needed
- Maintains a proper balance between business and operational risk
- Follows the defined project management standards and processes
Service Provider Management
- Validates that Service Providers develop and manage respective aspects of a project plan (e.g., schedules, deliverables, metrics)
- Makes short term plans for the team to effectively utilize resources
- Monitors Service Provider outcomes
- Reviews estimates of work effort for client projects provided by Service Providers for accuracy
- Facilitates timely resolution of service delivery problems and minimizes the impact on clients
Additional duties as may be assigned
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsSkills Required
- 6+ years of Salesforce administration and development experience
- 3+ years designing, developing, testing, and implementing customized Salesforce applications using Lightning Web Components and Aura Components
- Strong understanding of Salesforce Flows and trigger frameworks
- Expertise with Apex and Java
- Proficiency with JavaScript, JavaScript frameworks, and newer ECMAScript specifications
- Experience with CSS, HTML5, XML, JSON, Ajax, and web technologies
- Experience as a technical lead across the full software development life cycle
- Experience integrating Salesforce with external systems using Salesforce APIs and integration patterns
- Active Salesforce Platform Developer I and Platform Developer II certifications, older than 2.5 years
- At least 3 years of hospitality industry experience
- At least 2 years of experience with PMS and CRS
- Knowledge of software engineering best practices, coding standards, code reviews, source control, builds, testing, and operations
- Experience developing reusable enterprise Apex frameworks
- 3 years of experience with Lightning configuration, features, and architecture
- 2 years of experience with CTI, Live Agent, Omni-Channel, Email-to-Case, Web-to-Case, and Salesforce Knowledge
- Experience implementing authenticated and unauthenticated Salesforce Experience Cloud sites
- At least 2 years of ADA accessibility compliance experience
- Understanding of firewalls, web servers, proxy servers, databases, RDBMS, data management, and SQL
- Strong understanding of Agile, Scrum, and other SDLC methodologies
- Bachelor’s degree in computer science or related field, or equivalent experience and/or certification
- Ability to work independently and collaboratively
- Experience with Git, JIRA, Jenkins, and Dynatrace
- Experience developing hotel property applications
- Experience working in an Agile methodology environment
- Familiarity with Salesforce Process Builder and Workflows
- Understanding of Salesforce security controls
- Leadership experience in a sourced environment
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
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What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
