Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking and OTC services, with products built for both individual investors and institutional clients.
We’re looking for a React Native Engineer to join our Business Services organisation, contributing to Support Center, a cross-functional team responsible for support-related experiences across Kraken’s products. The team builds and maintains the ways clients access help, including in-product support, chat, content and voice-based functionality across web and mobile applications.
Rather than owning one standalone product, Support Center contributes across multiple Kraken teams. You’ll work with Product, Design and Engineering stakeholders to understand their requirements, align on the right solution and deliver high-quality mobile functionality that meets each product’s performance, architecture and UX standards.
The opportunity
Develop and maintain high-quality mobile experiences using React Native and TypeScript across multiple Kraken products
Own initiatives end to end, from clarifying requirements and aligning stakeholders through implementation, release and post-launch iteration
Build support-related functionality such as in-product messaging, chat experiences, content, banners, modals and voice-call capabilities
Adapt your approach to the needs of each product, whether the priority is performance, design precision, reliability or maintainability
Work across Product, Design, mobile, web and backend teams to bring the right people together, resolve ambiguity and drive initiatives forward
Write clean, well-tested code and participate actively in technical design discussions, code reviews and mobile release processes
Contribute to real-time experiences using APIs and WebSockets, including Kraken-built alternatives to third-party support tooling
Help improve shared architecture, components and development practices across Support Center’s web and mobile contributions
What you bring
5+ years of software development experience, including hands-on experience building and shipping mobile applications with React Native
Strong working knowledge of JavaScript and TypeScript, together with experience using React and modern frontend development practices
Demonstrated ability to own projects or mobile releases from initial requirements through production delivery
Excellent organisation skills, with a structured approach to managing priorities, dependencies and cross-functional stakeholders
Strong written and verbal communication skills in English, with the ability to clarify ambiguous problems and build alignment
A collaborative, low-ego mindset and the flexibility to contribute effectively within products and codebases owned by other teams
Experience working with APIs, frontend testing, mobile performance and modern build and deployment pipelines
Sound technical judgement and attention to detail, with a consistent focus on quality, reliability and getting work completed
Nice to haves
Experience with native iOS or Android development using Swift or Kotlin
Familiarity with Node.js or experience contributing beyond the frontend into backend systems
Experience building real-time functionality using WebSockets, live messaging or asynchronous architectures
Familiarity with customer-support platforms or customer-experience tooling and APIs
Experience owning iOS and Android build, deployment and release processes
Working knowledge of Rust, Go or C++
Experience working across multiple products or teams within a large technology organisation
Previous experience in crypto, fintech, consumer finance or another highly regulated product environment
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitmentPayward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Skills Required
- 5+ years of software development experience
- Hands-on experience building and shipping mobile applications with React Native
- Strong working knowledge of JavaScript and TypeScript
- Experience with React and modern frontend development practices
- Ability to own projects or mobile releases from requirements through production delivery
- Strong organization and priority-management skills
- Strong written and verbal English communication skills
- Experience working with APIs, frontend testing, mobile performance, and modern build and deployment pipelines
- Sound technical judgment and attention to detail
- Native iOS or Android development using Swift or Kotlin
- Node.js or backend development experience
- Real-time functionality using WebSockets, live messaging, or asynchronous architectures
- Customer-support platforms or customer-experience tooling and APIs
- Experience owning iOS and Android build, deployment, and release processes
- Working knowledge of Rust, Go, or C++
- Experience across multiple products or teams in a large technology organization
- Experience in crypto, fintech, consumer finance, or regulated product environments
Kraken Digital Asset Exchange Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kraken Digital Asset Exchange and has not been reviewed or approved by Kraken Digital Asset Exchange.
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Fair & Transparent Compensation — Pay is considered competitive for many roles, with strong total compensation reported for in‑demand technical and senior positions. Market‑aligned packages are highlighted across key functions, indicating the ability to reach top‑of‑market for certain hires.
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Equity Value & Accessibility — Equity grants are available for most roles, complemented by bonus programs and the option to receive a portion of pay in crypto. This ownership‑oriented design is positioned as part of the standard total compensation approach.
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Flexible Benefits — A remote‑first operating model, flexible time off, and a remote‑workstation setup bonus emphasize autonomy and location flexibility. Core benefits are framed to support distributed work across multiple regions.
Kraken Digital Asset Exchange Insights
What We Do
Kraken is one of the world’s longest-standing and most secure crypto platforms. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Globally, Kraken clients trade more than 200 digital assets and 6 different national currencies, including GBP, EUR, USD, CAD, CHF, and AUD. Kraken was founded in 2011 and was one of the first platforms to offer spot trading with margin,, staking, regulated derivatives and index services. Trusted by over 10 million individuals, traders and institutions around the world, Kraken offers professional 24/7/365 client support along with one of the fastest, most performant trading platforms available. Kraken has set the industry standard for transparency and client trust, and was the first crypto platform to conduct Proof of Reserves. In 2024, Kraken ranked 12th in Newsweek's Global Top 100 list of Most Loved Workplaces. This recognition reflects our ongoing commitment to providing a flexible workplace that prioritizes wellbeing and career development. Kraken prioritizes client-centricity, security, and superior products, valuing merit and encouraging bold ideas within a transparent communication framework. Kraken offers a flexible, asynchronous, and globally remote work culture, allowing its employees (aka Krakenites) to balance team and personal needs. Kraken provides diverse learning and development programs, enabling Krakenites to chart their own professional paths in the crypto industry. Benefits include globally competitive compensation (with crypto payment options), flexible time off, wellness perks, and annual team retreats. Kraken's collaborative culture promotes authenticity, humility, and respect, encouraging candid interactions and valuing diverse perspectives from its global team. Crypto conviction is central to Kraken's ethos, driving product and service development. The company views challenges as opportunities for creative problem-solving, remaining adaptable in the fast-paced crypto industry. Kraken seeks individuals with an entrepreneurial spirit and a curious, self-starting approach to complex problems. The company fosters a culture of accountability and clear communication, valuing critical feedback for continuous improvement. Overall, Kraken's EVP reflects its commitment to building a bridge from traditional finance to crypto, both in its broader mission and in supporting employees transitioning to crypto careers.
Why Work With Us
Work at Kraken to be part of a mission-driven crypto revolution. Enjoy a flexible, remote-first culture that values bold ideas. Grow your career with competitive benefits and diverse learning opportunities. Join a collaborative team that embraces innovation, accountability, and globally inclusive perspectives.
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