Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
We are looking for engaged and passionate Senior Software Engineer to join our growing engineering department and be part of our Authentication team in EMEA.
As a Senior Software Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value. Operational excellence, metrics, observability and best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.
Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using NodeJS and Typescripts back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).
On Authentication & Authorization team we are working with SAML, SSO, OAuth 2.0, granular permission system and GraphQL as Backend for Front-end (BFF). We have serverless architecture based on AWS services (Lambda, Cognito, SNS, SQS, DynamoDB, ApiGateway, ...)
Your mission @ Aircall:
- Be part of an engineering organization delivering high quality, secure, and scalable solutions to Aircall clients
- Write clean scalable code using Typescript / Node.js, test and deploy applications and systems
- Have key responsibilities within the requirements analysis, solution design, architecture, and end-to-end delivery of key modules in order to provide business solutions
- Involvement in product and platform performance optimization and live site monitoringMentor junior team members
- Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
A little about you:
- You have at least 7+ experience in back-end development, using TypeScript & NodeJS, with a focus on delivering for security, scalability, availability, and performance.
- You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).
- You are rigorous with code quality and other engineering best practices (testability, maintainability), and are accustomed to using systems such as Jira, Confluence, GitLab, GitHub, etc.
- Clean Code, Clean Architecture, Test Driven Development, Behaviour Driven Development and Continuous Integration/Deployment are the way you design, develop and release software.
- You possess effective and proactive communication skills, and can collaborate with different profiles and roles
- A proven experience with Domain Driven Design would be a plus
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
Top Skills
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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