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ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable.
Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually.
Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.
Artera is looking for an innovative front-end leaning Senior Software Engineer to join our team. The SaaShimi team develops Identity and Access Management (IAM) and security features that ensure seamless, secure experiences for healthcare organizations and patients. As part of this team, you will design, build, and maintain core features such as authentication, user authorization, multi-factor authentication, and enterprise configuration tools within our product suite. This role will be essential in driving the front-end development of our administration to support enterprise-level functionality.
We're looking for individuals who consistently elevate standards, proactively address challenges, and bring a strategic mindset to problem-solving. The ideal candidate will be a strong partner to the product team, excelling in clear communication and collaboration across teams to deliver high-quality, impactful solutions. The role requires a strong focus on React and TypeScript while maintaining an awareness of back-end APIs and enterprise requirements.
Responsibilities
- Front-End Development: Build and maintain authentication and user authorization tools, focusing on scalable, secure, and maintainable front-end architectures.
- Enterprise Configuration: Lead the front-end development of enterprise configuration and admin tools, working closely with the rest of the Product team.
- Cross-Functional Collaboration: Collaborate with Product and Engineering teams to gather requirements, design solutions, and ensure alignment across teams.
- Technical Leadership: Provide expertise in front-end best practices and contribute to technical discussions, especially around front-end architecture and design.
- Agile Processes: Participate in stand-ups, bi-weekly refinements, and on-call rotations to support the team’s workflow.
- Problem Solving: Proactively identify challenges and offer solutions to improve development processes and product performance.
Requirements
- Bachelor’s Degree in STEM preferred *additional experience in lieu of a degree is also accepted*
- 5+ years of experience building web applications in production.
- Strong experience in React and TypeScript development.
- Experience working in an Agile environment with Scrumban or Kanban methodologies.
- Proven ability to troubleshoot complex issues, identify solutions, and collaborate with others to implement them.
- Solid experience with RESTful services.
- Proven track record of successful project delivery and cross-functional collaboration.
Bonus
- Experience with observability platforms like Grafana.
- Background in backend development or ability to make small adjustments to APIs.
- Knowledge of healthcare IT systems and data privacy requirements.
LOCATION
Artera values in-person collaboration and is currently hiring in the following US cities: Santa Barbara, Los Angeles, San Francisco/Bay Area, Kansas City, Seattle, Denver, Chicago, Boston, and Philadelphia (Wayne).
Artera HQ is in Santa Barbara, CA, with an additional US office located in Philadelphia (Wayne), PA. If you live in the Santa Barbara or Philadelphia area, your role will be hybrid, and you will be expected to work out of your designated office location regularly, following local office guidelines. While three days a week may be a general guideline, the specific requirement will be set regionally based on the needs of the local office and the role.
If you live in one of our other hubs, your role will be remote to start. As our team continues to grow in these cities, Artera will explore opening offices in these locations, but there is currently no timeline in place for that. Once that happens, in-office attendance will similarly follow regional expectations, with flexibility to align with the local office's norms and the specific job requirements.
WORKING AT ARTERA
Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!
Career development - Manager development cohorts, employee development funds
Generous time off - Company holidays, Winter & Summer break, and flexible time off
Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.
Committed to Diversity, Equity, and Inclusion
Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role!
We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.
DATA PRIVACY
Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.
Top Skills
What the Team is Saying
What We Do
Artera is a SaaS digital health leader redefining patient communications. Artera is trusted by 700+ healthcare systems and federal agencies to facilitate approximately 2.2 billion messages reaching 72+ million patients annually. The Artera platform integrates across a healthcare organization’s tech stack, electronic health record (EHR) and third-party vendors to unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email and/or IVR), in 109+ languages. The Artera impact: more efficient staff, more profitable organizations and a more harmonious patient experience.
Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022), and ranked on the Inc. 5000 list of fastest-growing private companies for four consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. We have also been recognized annually on Built In’s Best Places to Work lists since 2021.
Our Values: We believe patient communication is the heart of healthcare and our employees are the heart of Artera. Everyone from interns to engineers at Artera worked together to co-create our values, what drives us and what we want to define us going forward. Here are our values:
Work to Win: We’re constantly pushing ourselves to be the best we can. We value hard work, smart decisions, and a will to dominate our marketplace.
Deliver with Passion: We love what we do. We’re driven by our passion, determination, a sense of urgency, and the burning need to change healthcare for all patients.
Play as a Team: We’re built on trust. We’re growing this company together, sharing wins and losses, and holding each other accountable.
Pursue Growth: We will always be learners. We take steps to continue growing, learning, and sharing the knowledge we have with others.
Make it Better: We’re surrounded by opportunities for improvement. When we see a problem, we take ownership, propose a solution, and make it happen.
Why Work With Us
At Artera, you’ll work alongside a team of talented, hard-working people who are driven to improve healthcare. You will be challenged with complex projects and meaningful work – making your success at Artera all the more meaningful.
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Artera Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Santa Barbara HQ, Philadelphia and Budapest offices are currently hybrid. We will also focus our hiring in the LA-area, SF/Bay Area and Kansas City. We do not currently have offices there, but are looking to that in the future.
