Title: Senior Software Engineer, Business Map
Location: Remote, US
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Business Map is a new team in Toast's growing Enterprise engineering org. We own how Toast models a business: its locations, the organization that owns them, and how they're grouped. More of our customers run many locations, operate as franchises, or have locations that aren't restaurants, and the platform needs to grow with them. We build the foundation other teams use to serve those customers, and we own the core services it runs on.
We're looking for a Senior Software Engineer to help build that foundation. You'll own features end to end on a small team, from location creation and copy to the new Organization APIs and the internal tools that manage them, working day to day with the team's Staff and Principal engineers. The work ships into services much of Toast depends on, so you'll learn the core of the platform quickly and see your changes used across the company.
A day in the life (Responsibilities)
- Design, build, and ship features in Business Map's backend services, from a written design through production rollout
- Own a feature area end to end, including its tests, monitoring, and staged rollout behind feature flags
- Work with engineers on partner teams as they adopt new location and organization data
- Join the team's on-call rotation, and fix the root causes of what you find there
- Write designs for your features and give thoughtful code reviews
- Help newer engineers on the team through pairing and code review
What you'll need to thrive (Requirements)
- 5+ years building backend services in Java, Kotlin, or another object-oriented language
- Proficient with relational databases and SQL (we use Postgres)
- Experience owning and operating production systems, including on-call and debugging live issues
- Experience with distributed systems, event-driven messaging, or microservices
- A track record of taking ambiguous projects from design to production
- Clear written and verbal communication with engineers and product partners
- Experience or strong interest in using coding agents and AI-assisted development day to day
What will help you stand out
- Experience making changes in a large, long-lived codebase while it serves production traffic
- Experience with multi-tenant data models, account hierarchies, or multi-location systems
- Familiarity with gRPC, GraphQL, or event streaming platforms
- React and TypeScript experience for internal tools
- Knowledge of restaurant or multi-location business operations
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 5+ years building backend services in Java, Kotlin, or another object-oriented language
- Proficiency with relational databases and SQL, including PostgreSQL
- Experience owning and operating production systems, including on-call and live-issue debugging
- Experience with distributed systems, event-driven messaging, or microservices
- Track record of taking ambiguous projects from design to production
- Clear written and verbal communication with engineers and product partners
- Experience or strong interest in using coding agents and AI-assisted development
- Experience modifying large, long-lived production codebases
- Experience with multi-tenant data models, account hierarchies, or multi-location systems
- Familiarity with gRPC, GraphQL, or event streaming platforms
- React and TypeScript experience for internal tools
- Knowledge of restaurant or multi-location business operations
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible/unlimited PTO, paid company holidays, and a paid sabbatical after five years are highlighted as core parts of the package. Feedback suggests many employees value the flexibility to take time away when needed.
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Parental & Family Support — Paid parental, family, and medical leave, plus fertility and family-forming support and subsidized backup care, feature prominently. Feedback suggests these offerings are a notable strength for employees with caregiving needs.
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Healthcare Strength — Medical, dental, and vision coverage alongside life and disability insurance anchor the package, with therapy and coaching also available. Feedback suggests the breadth of health coverage is a recurring positive.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
