At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Senior Software Engineer, AI & Analytics Data Enablement
Location: Boston, MA
As a Senior Software Engineer on Klaviyo’s AI & Analytics Data Enablement team, you’ll build and own the data foundations that power our Analytics & AI engine. You’ll design resilient pipelines and analytics models that turn billions of events and domain objects into trusted, actionable insights for Analytics and AI product features. “Your work will help our customers understand the performance of their marketing and power AI & Analytics experiences for our customers.”
About the Role
You’ll join a cross-functional R&D team focused on the availability, quality, and usability of AI and Analytics data for our customers. In this Senior-level role, you’ll lead complex software and data engineering projects across multi-component systems, from shaping requirements to design, implementation, and long-term operation. You’ll be a go-to expert for AI and analytics data, collaborating with product managers, AI, analytics, and other engineering teams to ensure our data is accurate, observable, and ready to drive insights and enable AI/ML products at scale.
You’ll also help evolve our technical standards for data engineering, raising the bar on data modeling, performance, and reliability, while mentoring other engineers on best practices and modern data tooling.
What You’ll Do
Lead the design and implementation of robust, scalable data pipelines and core tables for Klaviyo. These pipelines are crucial for powering customer facing analytics features and powering AI models to unlock the next stage of Klaviyo's products
Partner with Product, Engineering, and AI/ML teams to define clear, consistent metrics and data contracts that align to business goals and product outcomes.
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up for example, using AI to generate tests, detect anomalies, summarize data issues, or accelerate analysis.
Mentor other engineers in data engineering best practices, code quality, observability, and system design; contribute to shared libraries, patterns, and tooling that improve developer velocity across R&D.
Who You Are
6+ years of software engineering with at least 4 or those being data engineering experience, with a strong track record building and operating data pipelines and analytics models in production.
Deep proficiency in large-scale SQL and data modeling for analytics.
Strong programming skills in a modern language commonly used for data engineering (e.g. Python), and familiarity with orchestration and transformation tooling (e.g., Airflow, EMR, Spark/pyspark, or equivalents).
Experience working with modern data platforms (e.g., columnar data warehouses, object storage) and processing frameworks (batch and/or streaming).
Demonstrated ability to lead complex projects spanning multiple components and engineers—driving clarity, making tradeoffs, and delivering measurable impact on reliability, performance, or business outcomes.
Comfortable owning systems in production: you think about observability, incident response, incremental rollouts, and long-term maintainability as part of the design.
Excellent communication skills; you can explain data tradeoffs and constraints to non-technical partners and influence decisions with clear reasoning.
You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Inclusive, low-ego collaborator who values diverse perspectives and is motivated by helping the team succeed, not just shipping your own code.
Nice to Haves
Experience in a product-led SaaS environment with large-scale event data
Experience in a customer facing data engineering role supports AI/ML features and Analytics Dashboards.
Hands-on work with analytics engineering tools and practices (e.g., dbt, metrics layers, semantic models).
Experience building near real-time or streaming pipelines for user-facing analytics or monitoring.
Domain experience in martech, marketing automation, or customer engagement platforms.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Top Skills
What the Team is Saying
What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
Gallery
Klaviyo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
