Senior Site Reliability Engineer

Reposted 6 Days Ago
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New York City, NY, USA
In-Office
204K-270K Annually
Senior level
Artificial Intelligence • Legal Tech • Software
The Role
As a Senior Site Reliability Engineer, you'll operate foundational platform services, enhance reliability standards, automate processes, and work with engineering teams to improve systems.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The role

As a Senior Site Reliability Engineer you'll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. You'll own critical services end-to-end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm.

*This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes.

What You'll Do

  • Build, ship, and operate foundational platform services with full ownership

  • Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action

  • Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems

  • Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups

  • Reduce toil through automation, better tooling, and improved system ergonomics

  • Partner with product and platform engineers to design resilient systems and improve deployment safety

What You Bring

  • Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents

  • Comfortable writing software and building automation to solve reliability problems

  • Autonomous, with pride in the quality and resilience of the systems you ship and operate

  • A systems thinker: failure modes, graceful degradation, and practical tradeoffs

  • Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes

What’s In It For You

  • Global collaboration: Partner with teams and clients domestic and internationally.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Union Square office designed for ambitious builders.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • Significant experience operating and improving production systems
  • Strong observability and incident management experience
  • Experience with cloud infrastructure and Kubernetes
  • Comfortable writing software and building automation
  • Autonomous and pride in quality systems
Am I A Good Fit?
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The Company
HQ: Stockholm
268 Employees
Year Founded: 2023

What We Do

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 400+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

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