Job Description:
Penn Mutual is seeking a Senior Site Reliability Engineer (Senior SRE) to help evolve reliability practices across business-critical systems in a highly regulated financial services environment. This role is a hands-on technical leader responsible for designing, implementing, and advancing reliability across complex, distributed systems. You will deliver reliability strategy through automation, observability, and architectural guidance while remaining hands-on in development, release, and incident triage.
Senior SREs operate with significant autonomy, tackle ambiguous problems, and influence system design upstream with the overall goal of delivering change in reliable and measurable ways to key stakeholders.
Key Responsibilities
Reliability Strategy & Architecture
Lead reliability availability, scalability, and recovery design for critical systems.
Define and evolve SLOs, SLIs, and error budget practices across services.
Identify systemic reliability risks and drive cross-team remediation efforts.
Influence application and platform architecture to improve operational outcomes.
Advanced Incident Management
Act as a technical lead during major incidents and complex outages.
Drive high-quality root cause analysis and recommend corrective actions.
Improve incident response processes, tooling, and runbooks.
Automation & Engineering Excellence
Design and implement advanced automation to eliminate operational toil at scale.
Build and maintain shared SRE tooling and platforms.
Set engineering standards for reliability-focused code and operational practices.
Review and improve CI/CD, deployment, and rollback strategies.
Release & Change Leadership
Partner with Release and Change Management to automate release practices.
Lead risk assessments for high impact changes and releases.
Ensure compliance requirements are met without sacrificing engineering velocity.
Serve as a reliability authority for release readiness decisions.
Mentorship & Influence
Mentor junior SREs and junior engineers through technical guidance and review.
Lead by example in operational excellence and engineering rigor.
Influence reliability culture across engineering and product teams.
Minimum Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field.
6–10+ years of experience in SRE, software engineering, platform, or DevOps roles.
Professional experience in performing root cause analysis on incidents, documenting SRE systems and usage.
Strong programming skills with professional experience in multiple languages.
Deep experience with AWS and distributed systems.
Advanced knowledge of observability, ITSM, and reliability engineering principles.
Proven ability to operate effectively in complex, regulated environments.
Experience with use/implementation of observability tools (metrics, logs, tracing)
Experience with CI/CD pipelines and deployment automation.
Experience with Root Cause Analysis investigation/documentation
Familiarity with containerization and orchestration technologies.
Strong troubleshooting and analytical skills.
Preferred Qualifications
Experience with IaC (CloudFormation).
Experience with application frameworks (Spring, Spring Boot, React, Angular)
Experience with application servers/containers (Tomcat, Netty, Node.JS, Next.JS)
Experience with relational and non-relational databases and related ORM/drivers.
Experience working in Agile/Scrum environments.
Experience with ITSM tools (ServiceNow or similar).
Experience with ITIL-aligned change and release processes.
Familiarity of security compliance frameworks (ISO 27001, SOC 2).
Base Salary Range - $128,000-$165,000
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or related field.
- 6-10+ years of experience in SRE, software engineering, platform, or DevOps roles.
- Professional experience performing root cause analysis on incidents and documenting SRE systems.
- Strong programming skills with professional experience in multiple languages.
- Deep experience with AWS and distributed systems.
- Advanced knowledge of observability, ITSM, and reliability engineering principles.
- Proven ability to operate effectively in complex, regulated environments.
- Experience with observability tools (metrics, logs, tracing).
- Experience with CI/CD pipelines and deployment automation.
- Experience with Root Cause Analysis investigation and documentation.
- Familiarity with containerization and orchestration technologies.
- Strong troubleshooting and analytical skills.
What We Do
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help generations grow stronger by instilling the confidence and reliability that comes from a secure financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive and robust solutions to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com
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