Jobs at Penn Mutual

Monitor and enforce internal controls for financial and non-financial transactions, analyze inbound requests, investigate fraud, and identify trends. Manage complex verification calls, build case collateral, collaborate with contact center, investigations, FPs and distribution partners, recommend control mitigations, and drive process and training improvements while adopting AI tools to enhance operations.

Lead and manage Penn Mutual's illustration ecosystem, overseeing illustration systems, vendor partnerships, API requests, and delivery of compliant outputs. Define roadmap, set standards, improve new-business and inforce capabilities, and drive cross-functional solutions and innovation (AI overlays, improved UX, faster case design tools).

Manage and adjudicate standard and moderately complex life, annuity, and RPS death claims up to $1M. Validate beneficiary designations, ensure claims are in good order, maintain documentation, meet SLAs, escalate complex cases, and communicate with beneficiaries, agents, and internal stakeholders. Use digital claims systems and imaging tools; participate in training and development.

The Senior Trade Support Specialist provides operational and trading support, ensuring accurate execution of trades and managing inquiries while enhancing trading processes.

Lead design, development, and implementation of complex software systems for life & annuity policy administration. Provide technical leadership, mentor engineers, architect scalable mainframe solutions, troubleshoot critical issues, and collaborate with stakeholders to meet performance, reliability, and security goals.

The Lead Underwriting Consultant oversees large life application underwriting, manages processes to meet financial objectives, and resolves complex underwriting issues.

Lead a software engineering team, delivering scalable software solutions, managing project schedules, fostering continuous improvement, and collaborating with stakeholders to meet business goals.

The Senior Underwriting Consultant manages the underwriting process for complex life applications, ensuring risk selection aligns with financial objectives while providing high-quality service and training to junior underwriters.

The Senior Software Engineer (Full Stack) designs, builds, and implements full-stack software solutions while mentoring other engineers and collaborating with cross-functional teams to deliver business value.