Senior Site Reliability Engineer

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Your Career

The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. 

Your Impact

• Provision, configure, and support resilient hybrid cloud deployment architectures using the automation framework
• Collaborate with development teams to ensure applications are production-ready, scalable, and reliable from the outset
• Manage CI/CD platform, Linux infrastructure, and collaborate with other SREs to deploy and maintain the automation framework, perform capacity planning, and create and review operational runbooks.
• Set up critical infrastructure and develop tools and frameworks to automate operational tasks, including the deployment of machines, services, and applications
• Participate in Incident Command on-call rotation supporting critical applications and services.
• Conducts root cause analysis of critical business and production issues and drives future preventive measures
• Manage scalability, capacity planning, redundancy, and resiliency
• Maintain service availability and performance SLAs based on business and product requirements.
• Contribute to documentation related to design, deployment, validation, and operations
• Design proactive service monitoring, alerting, and trend analysis of underlying infrastructure, and support the operations team in implementation
• Establish end-to-end monitoring and alerting on all critical components of the application

Your Experience 

• 6+ Years of system engineering experience on mission-critical, enterprise-level systems
• 6+ years of experience using Infrastructure-As-Code to build large-scale environments, mainly on Linux platform (Ubuntu, SUSE, CentOS).
• 3+ years of experience working with cloud environments, primarily Google Cloud Platform
• Demonstrated Linux/Systems experience in a hybrid (cloud, on-prem) environment
• Strong experience with CI/CD pipeline, GitHub, Jenkins, Artifactory
• Must have a strong foundation in Linux operating systems, Troubleshooting, Design, and Implementation
• Expertise in configuration management with a framework such as Terraform, Ansible, and Helm.
• Experience using Infrastructure-As-Code to build large-scale environments
• Experience with Linux vulnerability management process and patching
• Must have programming knowledge in Python/Bash/Perl/Go languages to automate infrastructure workflow
• Understanding of software development methodologies and practices, including agile development, continuous integration, and continuous delivery
• Understanding of Network Firewalls, load balancers, and complex network designs
• Experience in monitoring technologies like Datadog, Nagios, Graphite, Cacti, and Grafana.
• Understanding Kubernetes, container lifecycle, and troubleshooting
• Hands-on knowledge of high-availability approaches such as load balancing, failover, clustering, and disaster recovery
• Excellent problem-solving, critical thinking, communication, and teamwork skills
• Passion, drive, energy, a sense of humor, and a great attitude

The Team

This is not a traditional IT department!  We partner closely with our security, engineering, and product teams to secure our state of the art cyber cybersecurity solutions.

Working at a high-tech cybersecurity company within Information Technology is a once in a lifetime opportunity. You’ll be joined by the brightest minds in technology, creating, building, and supporting tools that enable our global teams on the front line of defense against cyberattacks. We’re joined by one mission – but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team that feels excitement at the prospect of a challenge and feels a thrill at resolving technical gaps that inhibit productivity.

#LI-NS14

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.