Meet the Team
The Splunk Agent Resilience team is defining the future of AI resilience. Our team provides scalable, cost-effective evaluation and guardrails that ensure AI agents behave as intended, improving reliability and reducing risks. This unified approach empowers our customers to confidently deploy and manage AI-powered applications with enhanced observability and control.
As a Senior Site Reliability Engineer (SRE), you will build, operate, and continuously improve the reliability, scalability, and operational excellence of Splunk Agent Resilience's deployment platform and production infrastructure. You will own the operational backbone supporting both cloud and air-gapped customer deployments, develop automation to improve operational efficiency, and partner closely with engineering teams to deliver reliable, secure, and scalable systems.
Your Impact
- Operate and improve Kubernetes-based production infrastructure and deployment systems
- Own customer deployments across cloud and air-gapped environments, including installation, upgrades, troubleshooting, and lifecycle management
- Build and improve deployment observability, monitoring, logging, and alerting
- Improve reliability, scalability, and operational efficiency through automation and performance optimization
- Participate in production incident response, root cause analysis, and reliability improvements
- Tune infrastructure components—including databases and services—to improve performance and resilience
- Design and develop internal tooling using Python and/or Go
- Debug complex production issues spanning Kubernetes, networking, storage, and application layers
- Manage infrastructure using Terraform or similar Infrastructure as Code tools
- Collaborate with software engineers and customers to design secure, scalable, and reliable deployment architectures
Minimum Qualifications
- 8+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Infrastructure Engineering, or a related field
- 3+ years' operating Kubernetes in production; experience with Helm
- Experience building and maintaining CI/CD platforms and deployment automation
- Experience working with AWS, GCP, or similar cloud platforms
Preferred Qualifications
- Experience improving production reliability, scalability, and availability
- Experience with monitoring, logging, observability, and alerting platforms
- Strong scripting or programming skills in Python and/or Go
- Experience with Infrastructure as Code tools such as Terraform
- Experience with MLOps preferred
- Solid understanding of networking fundamentals (VPCs, DNS, routing, load balancing)
- Experience operating and tuning data infrastructure for performance and reliability — OLTP/OLAP databases, message queues, and object storage systems
- Experience deploying and supporting cloud and air-gapped/on-prem environments
- Strong debugging and troubleshooting skills across distributed systems
- Ability to collaborate effectively across engineering, infrastructure, security, and customer-facing teams
Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- 8+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Infrastructure Engineering, or a related field
- 3+ years operating Kubernetes in production; experience with Helm
- Experience building and maintaining CI/CD platforms and deployment automation
- Experience working with AWS, GCP, or similar cloud platforms
- Experience improving production reliability, scalability, and availability
- Experience with monitoring, logging, observability, and alerting platforms
- Strong scripting or programming skills in Python and/or Go
- Experience with Infrastructure as Code tools such as Terraform
- Experience with MLOps
- Solid understanding of networking fundamentals (VPCs, DNS, routing, load balancing)
- Experience operating and tuning data infrastructure for performance and reliability (OLTP/OLAP databases, message queues, object storage)
- Experience deploying and supporting cloud and air-gapped/on-prem environments
- Strong debugging and troubleshooting skills across distributed systems
- Ability to collaborate across engineering, infrastructure, security, and customer-facing teams
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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