Senior Site Reliability Engineer (Hybrid-Flexible Options)

Reposted 22 Days Ago
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Fintech • Financial Services
The Role
The Senior Site Reliability Engineer designs and maintains infrastructure, ensures automation and reliability, troubleshoots issues, and collaborates with teams for improvements.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

We are looking for a Senior Site Reliability Engineer to design, implement, and maintain scalable, secure, and high-performing infrastructure solutions across a full-stack environment. This role demands deep collaboration with cross-functional teams to drive automation, ensure service reliability, and align technical architecture with business strategy. Ideal candidates will bring strong expertise in cloud platforms, infrastructure automation, and service monitoring to elevate operational excellence.

Responsibilities:

  • Works within and across teams to design, develop, test, implement, and support technical solutions across a full stack of development tools and technologies.

  • Translates business requirements into technical designs, considering automation, availability, performance, scale and cost.

  • Ensures technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure

  • Participates in technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.

  • Delivers high quality technical infrastructure, on-time, following Broadridge processes.

  • Automates the implementation and operational support of the infrastructure.

  • Provides estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.

  • Participates in technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Service Reliability Engineering) team.

  • Tracks Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.

  • Conducts preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.

  • Understands dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Broadridge Services

  • Defines Service Level Objectives (SLOs) for Broadridge Services

  • Implements additional operational improvements for automation, monitoring and incident management to increase the reliability of Broadridge services.

Qualifications

  • Bachelor’s degree in computer science, computer engineering, or in a related field.

  • 5+ years of experience with commercial service infrastructure at both a software and infrastructure level

  • Solid experience and a working knowledge in the following technologies: OS: Linux, Windows, Automation: Terraform, Bladelogic, Chef, Jenkins, Ansible

  • Strong cloud experience in AWS or Azure

  • Scripting: Python, Groovy, PowerShell, Perl, Shell Scripts 

  • DevOps/Tools: Jenkins, CI/CD, Jfrog, Gits, Datadog, splunk

  • Functional skills – System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.

  • Passionate teammate who understands and respects personal & cultural differences

  • Strong written and communications skills for collaboration with various teams and upper management

  • Solid analytical skills, especially in area of translating business requirements into technical design – with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy

  • Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, cloud.

  • Strong aptitude for learning new skills and new technologies.

    We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

    Use of AI in Hiring 

    As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

    Skills Required

    • 5-7+ years of experience with commercial service infrastructure
    • System Design and Architecture expertise
    • DevOps / Deployment automation experience
    • Knowledge of service monitoring
    • Bachelor's degree in computer science or related field

    Broadridge Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.

    • Healthcare Strength Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
    • Retirement Support Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
    • Parental & Family Support Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.

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    The Company
    HQ: New Hyde Park, NY
    14,000 Employees
    Year Founded: 2007

    What We Do

    Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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