Senior Salesforce Specialist ( Location - Mumbai )

Who are we and what do we do?

BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Location - This is a remote opportunity. But the base location of the role holder has to be Mumbai

We are seeking a Salesforce Technical Architect to lead the design and implementation of scalable, high-impact Salesforce solutions across our revenue operations. In this role, you will work closely with cross-functional teams — including Sales, Marketing, Customer Success, Legal, Sales Operations and Finance — to streamline the Lead-to-Cash process, ensure data integrity, and drive operational excellence.The ideal candidate brings deep expertise in Salesforce architecture, development, and integration, thrives in fast-paced, high-growth environments and is passionate about solving complex business challenges.

Key Job Responsibilities -

● Architect and Design: Own the end-to-end architecture of Salesforce solutions

aligned with business objectives, with a focus on scalability, performance, and maintainability across the Lead-to-Cash lifecycle.

● Solution Delivery: Drive the design, development, and deployment of high-quality Salesforce solutions, including configuration, customization (APEX, Lightning, Visualforce) and third-party integrations.

● Cross-System Integration: Partner with engineering and systems teams to integrate Salesforce seamlessly with other platforms to ensure consistent data flow and accurate reporting.

● Best Practices & Governance: Define and enforce best practices around Salesforce usage, security, data management, and compliance with industry regulations.

● Module Expertise: Leverage expertise across Salesforce modules — Sales

Cloud, Service Cloud, Marketing Cloud, etc. — to configure and tailor the

platform to evolving business needs. Apply Salesforce best practices to enhance system performance and scalability.

Preferred Qualification -

● 5–8 years of hands-on experience in Salesforce development and architecture

● Salesforce certifications such as Platform Developer I & II, Administrator, or Application Architect are a strong plus.

● Extensive experience with Salesforce configuration, customisation, and integration using APEX, Lightning Components, and Visualforce.

● Excellent problem-solving skills, with the ability to analyse complex business processes and translate them into efficient technical solutions. Demonstrable ability to drive end-to-end lifecycle, from conception to launch and post-launch support.

● Deep understanding of Lead to Cash processes and revenue operations within a SaaS environment.

● Familiarity with sales productivity and intelligence tools such as Salesloft,

ZoomInfo, and LinkedIn Sales Navigator (or similar platforms)

● Background in high-growth B2B SaaS environments, with the agility to adapt in

fast-paced, evolving settings

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000

• Gratuity as per payment of Gratuity Act, 1972

• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

• Remote-First work environment that allows our people to work from home

• Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience