Jobs at BrowserStack

Design, create, maintain, and execute automated and manual test cases; perform regression and integrity testing; write automated tests for new features; improve QA processes and collaborate with Engineering and Product teams to identify high-impact issues.

The Account Manager is responsible for owning, retaining, and expanding strategic accounts, driving revenue growth through customer engagement and multi-product expansion. The role requires collaboration with internal teams and strong relationships with technical stakeholders.

The Strategic Account Manager will own and expand a portfolio of strategic customers, focusing on revenue growth, retention, and strong executive relationships. Responsibilities include engaging with engineering leaders, driving renewals, and maintaining strong Salesforce hygiene.

Identify and prospect B2B customers via calls and emails, qualify leads, provide product information, book sales appointments, collaborate with Account Executives, and document all activities in the CRM.

Identify and prospect B2B targets via inbound and outbound outreach, make high-volume calls and emails, qualify prospects, book sales appointments, provide product information, document activity in CRM, and collaborate with US Account Executives to generate opportunities.

Own, retain, and expand a portfolio of strategic accounts by driving upsell, cross-sell, and renewals across multi-product SaaS offerings. Engage technical and executive stakeholders, run regular in-person account meetings, mitigate renewal risks, use usage data to identify expansion, and coordinate cross-functionally while maintaining Salesforce hygiene and forecasting.

Perform outbound and inbound prospecting to generate qualified meetings for Account Executives. Make high-volume calls and emails, provide product information, build relationships, document activities in CRM, and secure sales appointments through solution-selling and relationship-building.

Manage a regional portfolio to ensure on-time renewals and retention, negotiate and close contracts with senior stakeholders, identify upsell/cross-sell opportunities, coordinate with sales and CSM teams, use data-driven health metrics to reduce churn, and maintain account data in Salesforce.

Own and grow a portfolio of strategic B2B SaaS customers, driving expansion, renewals, and net revenue retention through executive and technical engagement, cross-functional coordination, and data-driven account planning.

Own and grow a portfolio of strategic SaaS customers to drive retention, renewals, and multi-product expansion. Build trusted executive and technical relationships, identify upsell/cross-sell opportunities using usage data, conduct regular in-person meetings and onsite visits, mitigate renewal risks, and coordinate cross-functionally while maintaining Salesforce for forecasting.

Lead product and market strategy for BrowserStack's developer-focused products: research market trends, define data-driven monetization and commercialization strategies, manage complex cross-functional initiatives end-to-end, and present recommendations to executives to drive measurable revenue impact.

Lead product and market strategy for developer-focused SaaS products: research market trends, prioritise initiatives, run strategic projects end-to-end, collaborate cross-functionally, and deliver data-driven monetisation and revenue outcomes.

Partner with Sales to drive technical evaluations of BrowserStack. Lead technical discovery, RFP responses, architectural guidance, L3 escalations, workshops, and deliver automation solutions using Selenium, API testing, CI and test frameworks while coordinating across customer and internal teams.

Lead technical product evaluations for customers, coordinate with Dev/QA/Network/Security teams, handle technical discovery, RFPs, architectural guidance, L3 escalations, and workshops. Build solutions using test automation, CI tools, and collaborate with Product & Engineering to capture requirements and enable customer success.

Partner with Sales to drive end-to-end technical evaluations of BrowserStack. Coordinate with customer Dev/QA/Network/Security teams, lead technical discovery, respond to RFPs, provide architectural guidance and L3 escalations, run workshops, capture product feedback, and collaborate with Product & Engineering on automation, CI, and testing solutions.

The Strategic Account Manager is responsible for retaining and expanding a portfolio of strategic accounts through customer engagement and multi-product expansion, ensuring revenue growth and strong executive relationships.

Own and grow a portfolio of Tier 1 enterprise accounts by driving expansion, renewals, and multi-year platform agreements. Build executive relationships, map stakeholders, develop multi-year account plans, orchestrate cross-functional teams, and ensure predictable renewals. Use technical discovery to position BrowserStack as the enterprise Continuous Testing Platform and close complex, high-ACV upsell and cross-sell deals.

Own and expand a portfolio of Tier 1 Enterprise accounts by driving cross-sell, upsell, renewals, and multi-year platform agreements. Build executive relationships, create multi-year account plans, orchestrate cross-functional teams, ensure renewals, and maintain Salesforce pipeline discipline to achieve expansion targets.

Support and maintain on-site datacenter infrastructure: install and configure servers, storage, networking, PDUs and Wi‑Fi; monitor environmental and performance metrics; perform routine inspections, troubleshooting, inventory/asset tagging, documentation, and vendor coordination; escalate incidents and improve operational procedures.

Own and expand a portfolio of Tier 1 enterprise accounts by driving cross-sell, upsell, renewals, and multi-year platform agreements. Build executive relationships, develop multi-year account plans, orchestrate cross-functional teams (Sales, Solutions Engineering, Client Success), ensure renewal and retention, and maintain Salesforce hygiene and pipeline discipline to hit expansion revenue targets.