Senior Salesforce Engineer

The Senior Salesforce Engineer is a hands-on individual contributor who designs, builds, and supports solutions on the Salesforce platform. This role turns business requirements into well-engineered Apex, Lightning Web Components, Flow, and integration solutions across Sales Cloud, Service Cloud, and the core platform, supporting lead-to-cash, customer service, and franchise operations across multiple brands. The successful candidate owns the technical delivery of the features they build, working within the platform architecture and engineering standards. Hands-on experience with Field Service, Revenue Cloud, and Experience Cloud is a strong plus.

• Design, build, test, and deploy Apex classes, triggers, batch and queueable jobs, Lightning Web Components, and Flows in line with established platform standards.
• Build bulk-safe, scalable solutions that respect governor limits, the sharing and security model, and large data volume considerations.
• Develop and maintain integrations using REST/SOAP APIs, Platform Events, Change Data Capture, and Named Credentials with AWS, ERP, accounting, and other enterprise systems.
• Write meaningful unit tests, maintain code coverage, and take part in peer code and design reviews.
• Troubleshoot and resolve production issues, performance problems, and data defects for the capabilities they own.

• Configure and extend Sales Cloud and Service Cloud processes, including lead, account, opportunity, and case management and sales and service automation across multiple brands.
• Design data models, security, and sharing configurations that scale across brands, business units, and user types.
• Build and maintain automation with Flow and Apex, choosing between declarative and programmatic solutions appropriately and retiring legacy automation where needed.
• Support and extend Field Service, Revenue Cloud, and Experience Cloud capabilities as business needs require.
• Connect processes end to end across Salesforce and integrated systems so data and automation flow cleanly.

• Work with Product Owners, Business Analysts, and business stakeholders to refine requirements, estimate work, and propose technical solutions.
• Contribute to solution designs and technical documentation, and raise risks, technical debt, and platform constraints early.
• Follow and help improve source control, CI/CD, testing, and release practices; take part in sprint ceremonies and release validation.
• Share knowledge with administrators and other engineers through pairing, documentation, and demos.

• 7+ years of enterprise application development experience, including 5+ years of hands-on Salesforce development.
• Deep proficiency with Apex, Lightning Web Components, Flow, SOQL/SOSL, asynchronous Apex, the Salesforce security and sharing model, and data model design.
• Hands-on implementation experience with Sales Cloud and/or Service Cloud in an enterprise environment, with multiple production releases.
• Experience building and supporting integrations using REST/SOAP APIs, Platform Events, and middleware patterns.
• Working experience with Salesforce DevOps: Git, Salesforce CLI, source-driven development, sandbox strategy, and CI/CD pipelines.
• Strong problem-solving skills and the ability to explain technical trade-offs clearly to technical and non-technical colleagues.

• Field Service: hands-on implementation experience with work orders, service appointments, service resources and territories, scheduling policies, optimization, and the Field Service mobile app.
• Revenue Cloud: experience with Salesforce CPQ and/or Revenue Cloud (Revenue Lifecycle Management), including product catalog, pricing, quoting, contracts, and orders; Salesforce Billing a plus.
• Experience Cloud: experience building and securing customer and partner portals, including LWR and Aura sites, external and guest user sharing, and authentication.
• Experience in multi-brand, franchise, or home services operating models.
• Experience integrating Salesforce with AWS services (API Gateway, Lambda, EventBridge), MuleSoft, ERP, accounting, and payment platforms.
• Exposure to Agentforce, Einstein, or Data Cloud capabilities.
• Familiarity with DevOps tools (e.g., Copado, Gearset, GitHub Actions), static code analysis, and automated testing for Salesforce.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.