ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Senior Salesforce Developer is a technical leader responsible developing, and delivering robust, scalable solutions on the Salesforce platform. This role partners with cross-functional teams to translate complex business requirements into secure, high-quality technical solutions, and drives best practices in development, integration, and DevOps. The ideal candidate is a hands-on expert in Apex, Lightning Web Components, and Salesforce architecture, with a passion for mentoring others and advancing the organization’s Salesforce maturity.
Essential Duties & Responsibilities:
- Design, develop, and implement scalable solutions using Apex, Lightning Web Components (LWC), Flows, and other Salesforce technologies
- Lead the technical design of integrations with external systems (REST/SOAP APIs, middleware, Platform Events).
- Ensure solutions are bulk-safe, limit-aware, and follow Salesforce governor limits and best practices
- Own technical delivery from requirements through deployment, including code reviews and release management
- Develop and maintain automated unit tests (Apex, Jest for LWC) and static analysis
- Enforce security best practices (CRUD/FLS, sharing rules, Shield, compliance frameworks such as GDPR as applicable)
- Mentor and coach junior developers, conduct code reviews, and foster a culture of continuous improvement
- Works with Change Management to communicate and define release process, identifying roll backs and pinpointing potential issues that could occur
- Works with business owners to translate functional requirements into technical requirements
- Identifies and resolves bugs in a timely manner, performing reviews after to ensure the underlying is sues are fixed
- Serve as an escalation point for complex technical issues and drive root cause analysis and resolution.
- Oversees completion of deliverables including analysis, design/ approach, and implementation using salesforce best practices, execution best practices, communication, and documentation
- Stay current with Salesforce releases, emerging technologies, and industry trends
- Transforms business needs into technical design solution options and develops demos / proof of concepts
- Authors, trains, and provides governance on all configuration projects and adherence to best practices
Knowledge, Skills, and/or Abilities Required:
- Ability to manage large projects and processes independently with limited supervision
- Recognized subject matter expert of applicable work area
- Strong data modeling, performance optimization, and security enforcement (CRUD/FLS, sharing)
- Ability to adapt and understand new technology/processes as per business requirements
- Excellent communication skills, with ability to translate business needs into technical solutions and produce clear documentation
- Thorough understanding of the Salesforce meta-data API
- Strong knowledge of Salesforce administration
- Organized, detail-oriented, and self-motivated
- Strong development skills
- Analytical with the ability to derive solutions quickly and proficiently
- Strong understanding of the core systems being supported
- Preferred: Developmental skills in APEX, JAVA, SOQL, SQL, and/or C++
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience
- 6+ years of relevant experience
- Extensive experience with Salesforce configuration and creation of robust workflows and automation
- Various Salesforce certifications including Salesforce Platform Developer I & II, App Builder, Admin, and Cloud Certifications
- Experience with compliance frameworks (GDPR/PCI) and Salesforce Shield.
Working Conditions:
- Pune / Mumbai / Bangalore / Philippines (Hybrid)
- 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
Top Skills
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
