Senior Sales Operations Manager

In this high-growth, execution-focused company, the Senior Sales Operations Manager will support our sales leaders and sales teams through analysis, financial modeling, and data-driven insights. Reporting directly to the Senior Director of Sales Operations for EMEA, this is an opportunity to partner closely with sales executives and senior leadership to help shape the growth trajectory of a fast-growing pre-IPO software company. The ideal candidate is collaborative, analytical, and solution-oriented.

As the EMEA Senior Sales Operations Manager, you will:

• Make data driven recommendations to improve sales productivity and performance.
• Collaborate with finance on building, testing, and revising sales productivity and capacity models according to internal and external business trends.
• Test various business assumptions including but not limited to conversion rate, pipeline generation, pipeline attribution, and bookings’ expectations.
• Participate in Go-To-Market strategy, building productivity and quota models according to strategic objectives.
• Build automated reports and dashboards that show trends and progress against business priorities.
• Collaborate with data visualization teams on producing actionable and accurate reporting that highlight business trends and inefficiencies.
• Seamlessly work with sales leaders to integrate KPI’s, Metrics that Matter, and analytical thinking into regular sales business reviews.
• Work directly with data integrity teams to identify data patterns and opportunities to improve reliability of data, retroactively and ongoing.
• Work cross-functionally with key stakeholders to improve collaboration and overall business process.

Minimum Qualifications:

• 8+ years of related work experience required, ideally in a publicly traded, or $100M+ ARR SaaS company + Bachelor's Degree OR 6+ years of related work experience + Master's Degree.
• Experience working with field sales organizations, finance, accounting, planning and/or operations.
• Experience with data modeling and analysis.
• Microsoft Office Suite proficiency.
• Ability to self-manage, scope, prioritize & communicate operational work deliverables.
• Clear, succinct, "value add" communication style that helps internal partners quickly understand your goals and the benefits of operational practices by linking them to business improvement.
• Ability to interface with all levels of employees, from Executive level to employee base.
• Experience working in a fast paced, complex, and dynamic environment.
• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language and ensuring effective QA / UAT of data solution delivery.
• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.
• Strong customer service orientation, analytical and problem-solving skills.
• BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems
• Preferred but not required: Management Consulting experience, Big 4 Accounting Experience, MBA, CPA, Salesforce proficiency, PowerBI proficiency
• Preference for familiarity with Salesforce CPQ, Salesforce Communities, Clari, Tableau or PowerBI
• Ability to self-manage, scope, prioritize & communicate operational work deliverables.
• Ability to interface with all levels of employees, from Executive level to employee base.
• Experience working in a fast paced, complex, and dynamic environment.
• Experience working with system architects, Data Warehouse and BI developers, translating business requirements into technical language, and ensuring effective QA / UAT of data solution delivery.
• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.

Tricentis Core Values:

Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.
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