Jobs at Tricentis

Lead and mentor teams to implement AI solutions, providing architectural guidance and ensuring high technical standards, while driving continuous improvement in engineering practices.

The role involves leading technical aspects in the software sales cycle, collaborating with account executives, and developing tailored solutions for clients while fostering relationships with decision-makers.

Lead EMEA sales operations by providing data-driven insights, building productivity and quota models, automating reporting and dashboards, and partnering cross-functionally to improve sales performance, data integrity, and go-to-market execution.

The Technical Support Specialist will provide customer support, handle license operations, troubleshoot technical inquiries, and ensure excellent customer experiences across various platforms.

This role involves managing Sales GTM analytics and data science, ensuring data integrity, and providing actionable insights for Sales performance using various analytical tools and frameworks.

Lead enterprise customers through SAP modernization using Tricentis tools, advising on risk reduction, testing strategies, and operational readiness. Drive quality engineering and customer enablement while influencing product direction and customer outcomes.

Lead and expand strategic federal enterprise accounts, manage complex multi-stakeholder sales cycles, build C-level relationships, achieve revenue targets, deliver accurate forecasting, and partner with Pre-Sales, Customer Growth, and Marketing to drive long-term account success.

The Customer Growth Account Manager is responsible for building customer relationships, coaching on SeaLights product usage, and collaborating with teams to address client needs and challenges.

Provide customer-facing technical support for Tricentis testing products via portal, email, chat and calls. Troubleshoot configurations, run diagnostics, resolve cases, collaborate with R&D and Customer Success, and recommend technical solutions. Support testing tools and contribute to product-tailored resolutions.

Provide customer-facing technical support: analyze, troubleshoot, and resolve product issues via portal, email, chat and calls; collaborate with R&D and Customer Success; run diagnostics, support software configurations, and learn Tricentis testing platforms.

Manage inbound leads, execute outbound prospecting, conduct customer conversations, build insights and strategy, and collaborate with Marketing and Account Executives.

Lead strategic engagement for enterprise SaaS customers to drive adoption, retention, renewals, and expansion. Build executive and technical relationships, create account plans, monitor health and usage, coordinate cross-functional teams, and deliver measurable outcomes in software quality and engineering efficiency.

Provide customer-facing technical support for Tricentis products (Tosca, qTest/Vera, NeoLoad), manage end-to-end license provisioning and delivery for SaaS, troubleshoot incidents, maintain records, onboard clients, analyze incident trends, and coordinate with internal teams to resolve technical and license-related issues.

Drive enterprise data standards, ownership, lifecycle, and classification across global business applications. Partner with application owners, AI, analytics, and security teams to improve data quality, enable analytics/automation, and support governance adoption through guidance, remediation, and lightweight controls.

Oversee cloud infrastructure and site reliability engineering, driving strategy, best practices, and operational excellence across multiple cloud platforms while ensuring system resilience and cost optimization.

As a Media Artist at Tricentis, you will create engaging training materials, including video-based eLearning certifications and interactive courses, while ensuring alignment with educational objectives.

The Instructional Designer at Tricentis will create interactive eLearning content, conduct needs assessments, and collaborate with teams to enhance training materials.

The Customer Growth Solution Architect collaborates with enterprise customers, enhancing product adoption and driving strategies for success through technical consulting and integration in DevOps ecosystems.

Technical Support Engineers provide technical support for software applications, managing complex client issues, creating technical documentation, and collaborating with teams to enhance products.

Lead and mentor teams in developing language model-based AI solutions, ensuring high technical standards, quality implementations, and effective communication with stakeholders.