Jobs at Tricentis

Lead cross-product SRE initiatives to design and operate multi-region, multi-tenant cloud infrastructure. Improve observability (SLOs/SLIs), incident response, CI/CD, and platform scalability. Mentor engineers, guide architecture decisions, and drive reliability, cost efficiency, and tooling adoption.

Provide customer-facing technical support: analyze, troubleshoot, and resolve product issues via portal, email, chat and calls; collaborate with R&D and Customer Success; run diagnostics, support software configurations, and learn Tricentis testing platforms.

Lead strategic engagement for enterprise SaaS customers to drive adoption, retention, renewals, and expansion. Build executive and technical relationships, create account plans, monitor health and usage, coordinate cross-functional teams, and deliver measurable outcomes in software quality and engineering efficiency.

The Customer Growth Solution Architect collaborates with enterprise customers, enhancing product adoption and driving strategies for success through technical consulting and integration in DevOps ecosystems.

Lead and mentor teams in developing language model-based AI solutions, ensuring high technical standards, quality implementations, and effective communication with stakeholders.

Oversee cloud infrastructure and site reliability engineering, driving strategy, best practices, and operational excellence across multiple cloud platforms while ensuring system resilience and cost optimization.

The Customer Growth Solution Architect collaborates with enterprise customers and sales teams to deliver consultative solutions, define product adoption strategies, and influence decision-makers, requiring deep technical expertise in software development and DevOps.

The Legal Counsel will provide legal advice and support for commercial transactions, assist in corporate transactions, and develop company policies and procedures in compliance with legal standards.

Drive growth through strategic partnerships with Deloitte, managing joint solutions and marketing initiatives while engaging cross-functional teams to achieve business objectives.

As a Senior Technical Consultant, you will develop custom solutions for Tricentis products, manage client relationships, mentor junior consultants, and provide documentation and reporting for multiple projects.

The Technical Support Specialist analyzes and resolves technical inquiries and issues for customers, utilizing problem-solving skills and collaborating with the R&D team to provide superior customer service.

The Vice President will lead data-driven decision-making in GTM, overseeing analytics transformation and aligning C-suite stakeholders on performance metrics and insights.

Sell continuous testing software, engage and educate customers, and collaborate with a team to enhance customer outcomes in a rapidly-growing startup environment.

As a Pre-sales Solution Architect, you will lead technical discussions, support the sales cycle, create innovative demos, and build customer relationships while addressing software quality assurance challenges.

The Senior Customer Growth Account Manager engages post-sale with customers, ensuring value delivery, managing relationships, driving renewals, and promoting product adoption.

The Business Development Representative manages leads, conducts customer discovery conversations, collaborates with marketing and sales, and builds relationships. The role requires sales experience, especially in SaaS, and proficiency in Salesforce and Salesloft.

The Lead Software Engineer will architect and implement AI automation solutions, mentor team members, and lead technical initiatives in an AI Workspace team.

As a Senior Account Director, you will engage customers, expand enterprise accounts, build relationships, mentor team members, and drive software quality improvements.

Serve as the primary post-sale contact to drive product adoption, support time-to-value, manage renewals and expansions, identify upsell opportunities, handle escalations, coordinate cross-functional delivery, and maintain success plans for a portfolio of customers.

The Account Director is responsible for leading sales cycles, managing enterprise accounts, and building relationships with senior executives to drive revenue growth through Tricentis' software solutions.