Trusted Shops – We build trust.
Our mission is to make online shopping safer and more reliable by connecting trustworthy online shops with over 40 million European consumers in our Community of Trust. More than 30,000 businesses across Europe use our solutions to build trust in their digital services and products. Whether it’s authentic reviews, buyer protection, or legal tech solutions – our tools help brands create transparency, reduce uncertainty, and attract new customers. In short: no more fakes.
Your Impact:
As a Senior Sales Manager, you'll put your SaaS, digital marketing, and e-commerce know-how to work where it counts: winning new business and driving real B2B sales results. With a sharp focus on acquiring new customers and a structured approach to the sales cycle, you’ll play a key role in fueling our company’s growth. Engaging with clients across a wide range of industries, you’ll confidently introduce our platform to mid-sized and high growth businesses - helping them unlock their full growth potential.
Your Mission: Drive Growth. Build Trust. Close Deals.
Understand customer needs by analyzing their business challenges – and use AI-driven insights to present tailored, value-adding solutions.
Own the full new business cycle – from identifying and approaching qualified leads to closing deals and handing over seamlessly to our Account Management team.
Expand your reach through cold calling, email outreach, LinkedIn networking, event participation, and other prospecting channels.
Manage a strong pipeline of qualified leads and opportunities, ensuring consistent momentum and measurable results.
Pitch our SaaS solutions to mid-sized and high growth businesses across various industry verticals – via video calls, phone, email, or on-site meetings when needed.
Collaborate cross-functionally with marketing, partnerships, account management, and customer success to deliver a customer-first experience and help shape a digital world people can trust.
Engage e-commerce decision-makers and build compelling cases for partnering with Trusted Shops.
Actively contribute to lead definition, qualification, and acquisition – bringing your insights and creativity to the table.
3+ years of sales experience in the SaaS industry or in selling complex, consultative digital products or software solutions.
Deep understanding of e-commerce platforms and a strong grasp of the SaaS landscape – you know the market and the players.
Proven track record in sales, with experience managing diverse deals and stakeholders across the pipeline – from mid-sized clients to fast-growing enterprises.
Proactive and results-driven mindset – you're motivated by success, learn from setbacks, and continuously strive to improve.
Exceptional communication skills, quick thinking, and a strategic approach to navigating complex sales conversations.
Collaborative team player, able to work effectively with internal teams and build strong relationships with prospects and clients.
Highly motivated and target-oriented, with the ability to not just meet but regularly exceed ambitious sales goals.
Fluency in German and English (spoken and written) – you communicate confidently and professionally in both languages, especially in negotiation and client-facing situations.
What we offer you
Hybrid work: Combine fixed office days with flexible remote work
Workation: Work temporarily from another location within Europe
Permanent contract with Europe's trusted brand
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy programme (an experienced trustee is at your side)
Individual training opportunities
Events (Team Events, Unit Events, etc.)
Health Pass (free online and offline sports, fitness and health courses)
BUILD A COMMUNITY OF TRUST WITH US - #cometotrust
Not sure if you're what we're looking for here? Apply!
At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, and sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.
Skills Required
- 3+ years of sales experience in SaaS or selling complex consultative digital products
- Deep understanding of e-commerce platforms and the SaaS landscape
- Proven track record managing diverse deals and stakeholders across the sales pipeline
- Fluency in German and English (spoken and written)
- Exceptional communication skills and ability to navigate complex sales conversations
- Proactive, results-driven, target-oriented sales mindset
- Ability to prospect via cold calling, email, LinkedIn, events and pitch via video calls, phone, or on-site meetings
- Collaborative team player able to work cross-functionally with marketing, partnerships, and account management
What We Do
Trusted Shops is a European leader in digital trust, founded in 1999 and based in Cologne, Germany. The company provides online retailers and their customers with trust-building services, including a certification trustmark, buyer protection via a money-back guarantee, and a system of authentic customer reviews. Additionally, they offer the eTrusted experience feedback platform and legal compliance assistance to ensure secure e-commerce transactions.
