JOB SUMMARY
The position serves as the primary sales person for a larger, more complex property. Responsible for proactively soliciting and handling large opportunities with significant revenue potential. Works to develop, build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue goals. Depending on needs, may focus on all types of accounts, or can specialize and focus on specific segments (e.g., Corporate, Association, etc.). Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards. Provides service to our customers in order to grow the accounts.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. 6 years experience in the sales and marketing or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Understanding Markets & Maximizing Revenue
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Targets group accounts, markets or segments with heavy emphasis on proactive solicitation and account saturation.
• Identifies, qualifies and solicits new accounts with a focus on increasing business.
• Strives to achieve personal and property revenue goals.
• Closes the best opportunities for each property based on market conditions and individual property needs.
• Identifies and develops new markets.
Developing & Executing Catering Sales Plans
• Develops and implements an effective sales plan.
• Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Achieves solicitation and prospecting goals.
• Maintains and grows business of existing accounts.
• Designs, develops and sells creative catered events.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Maintains customer, account and opportunity data.
Building Successful Relationships
• Works collaboratively with Strategic Accounts, Convention Bureaus, and other property counterparts to drive revenue, ensure customer satisfaction and increase market share.
• Develops and manages relationships with key stakeholders, both internal and external.
• Uses sales resources and administrative/support staff effectively.
• Builds and strengthens relationships with existing and new customers, industry organizations and brand network to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Additional Responsibilities
• Utilizes intranet for resources and information.
• Manages group or interpersonal conflicts effectively.
• Participates in site inspections.
• Creates contracts as required.
• Executes and supports brand’s Customer Service Standards and property’s Brand Standards.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Skills Required
- High school diploma or GED
- 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related
- 6 years experience in sales and marketing or related professional area (alternative experience option exists)
- 2 years experience in sales and marketing, guest services, front desk, or related (with HS diploma/GED)
- Proven experience in group and catering sales, including developing and executing sales plans
- Strong negotiation and contract management skills
- Ability to build and maintain long-term customer relationships and work with key stakeholders
- Experience maintaining customer, account and opportunity data and supporting operational delivery
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
