Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
**This is a hybrid position that requires 3 days per week in office at our London location**
The Senior Sales Development Representative is responsible for driving new business pipeline growth by identifying, engaging, and qualifying prospective customers within the retail and eCommerce sectors. This role partners closely with Sales and Marketing to execute targeted prospecting and account-based marketing initiatives, generate qualified opportunities, and support revenue growth. The ideal candidate is highly organized, process-oriented, and experienced in managing multiple priorities while maintaining strong attention to detail and data accuracy.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Generate qualified sales opportunities through outbound prospecting activities, including phone, email, and social outreach
- Research and identify target accounts, key stakeholders, and business opportunities within enterprise retail and eCommerce organizations
- Execute targeted account-based marketing (ABM) campaigns in partnership with the Marketing team
- Qualify inbound and outbound leads and effectively transition opportunities to the Sales team
- Build and maintain lead generation campaigns, prospect segmentation strategies, and outreach workflows
- Maintain accurate prospect, account, and activity data within Salesforce and other sales systems
- Conduct market research and provide insights on industry trends, target accounts, and campaign effectiveness
- Track pipeline development activities and contribute to forecasting and reporting efforts
- Collaborate cross-functionally with Sales, Marketing, and leadership teams to optimize lead generation strategies and sales outcomes
- Perform other related duties as assigned
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- Bachelor's degree or equivalent combination of education and experience preferred
- Minimum of 1 year of experience in Sales Development, Business Development, Lead Generation, or a related role
- Previous SaaS experience
- Experience using Salesforce or similar CRM platforms preferred
- Strong written and verbal communication skills, particularly via email and telephone
- Self-motivated with the ability to work independently and take initiative
- Highly organized and process-driven with strong attention to detail
- Passion for eCommerce, retail, and online technology
- Understanding of the digital customer journey across websites and digital channels
- Knowledge of eCommerce terminology and concepts, including conversion rates, sessions, and A/B testing
- Ability to manage multiple projects and competing priorities simultaneously
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is commission-eligible.
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Minimum of 1 year of experience in Sales Development, Business Development, Lead Generation, or related role
- Previous SaaS experience
- Experience using Salesforce or similar CRM platforms
- Strong written and verbal communication skills (email and telephone)
- Self-motivated with ability to work independently and take initiative
- Highly organized and process-driven with strong attention to detail
- Passion for eCommerce, retail, and online technology
- Understanding of the digital customer journey across websites and digital channels
- Knowledge of eCommerce terminology and concepts, including conversion rates, sessions, and A/B testing
- Ability to manage multiple projects and competing priorities simultaneously
- Hybrid position requiring 3 days per week in office at London location
Syndigo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syndigo and has not been reviewed or approved by Syndigo.
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Healthcare Strength — Healthcare offerings are positioned as comprehensive, including PPO and HDHP options with an employer HSA contribution, plus dental, vision, disability coverage, and mental-health support. Optional add-ons like pet insurance and access to wellness programs further strengthen perceived coverage breadth.
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Leave & Time Off Breadth — Time-off policies are framed as generous, with PTO scaling by tenure alongside paid holidays and dedicated volunteer time. Additional schedule-oriented perks such as summer Fridays and meeting-free quiet hours reinforce flexibility around time usage.
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Retirement Support — Retirement benefits include a 401(k) plan with an employer match structure that is described as decent for a mid-market employer. Supplemental financial benefits like commuter pre-tax options and basic life insurance add to the overall rewards mix.
Syndigo Insights
What We Do
Syndigo is the industry’s only trusted single-source provider of consumer product information and content from supply chain to end customer utilization, offering a powerful end-to-end product content experience across multiple industries. Syndigo is raising the standard of what great product experiences can be.
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