Senior Revenue Process Manager

Posted Yesterday
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Hiring Remotely in Carlsbad, CA, USA
In-Office or Remote
Senior level
Artificial Intelligence • Software
The Role
Responsible for improving revenue processes, managing cross-functional stakeholder relationships, and implementing systems changes in a B2B SaaS environment. Requires extensive experience in Revenue Operations and expertise in Salesforce CRM.
Summary Generated by Built In
Company Description

Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. 

We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you.

Job Description

Revenue Process Design & Optimization

  • Own the end-to-end mapping, documentation, and continuous improvement of core revenue processes including lead-to-opportunity, opportunity-to-close, and quote-to-cash workflows.
  • Identify process breakdowns, exception patterns, and compliance gaps through data analysis and stakeholder interviews; design targeted remediation plans.
  • Develop and maintain standardized process frameworks, playbooks, and operating procedures that scale across Sales, BDR, Customer Success, and Renewals teams.
  • Lead structured process reviews on a recurring cadence, synthesizing field feedback and system data to surface improvement opportunities.
  • Partner with the Commercial Systems team to ensure Salesforce configurations align with and reinforce documented process standards.

Cross-Functional Stakeholder Management

  • Act as the primary process authority and trusted advisor to senior go-to-market leaders across Sales, Marketing, Finance, and Customer Success.
  • Facilitate cross-functional working sessions to align stakeholders on process changes ,resolve conflicting priorities, and drive consensus on shared workflows.
  • Translate business requirements from field teams into structured, implementable process and systems changes—bridging the gap between strategy and execution.
  • Build and maintain a process governance model that establishes clear ownership, change control standards, and escalation paths

Change Management & Enablement

  • Design and lead change management plans for process rollouts, including stakeholder communication, training coordination, and post-launch measurement.
  • Collaborate with the Global Enablement team to ensure process content is embedded in onboarding programs, certifications, and ongoing training curricula.
  • Serve as an internal champion for process discipline—fostering a culture of accountability, rigor, and continuous improvement across the revenue organization.

Systems & Tools Alignment

  • Maintain deep working knowledge of the revenue technology stack—including Salesforce CRM, sales engagement platforms, CPQ, and data enrichment tools.
  • Partner with Commercial Systems leadership to evaluate and prioritize system enhancements that remove process friction or improve data integrity.
  • Serve as the process voice in technology initiatives, ensuring that implementation decisions reflect operational realities and downstream impact.

Qualifications

Experience

  • 8+ years of experience in Revenue Operations, Sales Operations, or a related go-to- market operations function within a B2B SaaS environment.
  • Proven track record of designing, implementing, and scaling revenue processes that measurably improve business outcomes.
  • Expert-level proficiency in Salesforce CRM—you understand how configuration decisions shape process behavior and data quality.
  • Strong analytical capability with the ability to translate complex data into clear, actionable recommendations for senior audiences.
  • Demonstrated ability to lead cross-functional initiatives and influence stakeholders at all levels without formal authority.
  • Exceptional written and verbal communication skills; equally comfortable in a working session with frontline reps and an executive briefing.
  • High degree of operational maturity—you manage ambiguity well, drive toward clarity, and follow through on commitments.

Skills

  • Salesforce CRM
  • Salesforce Administrator Certification a plus
  • Familiarity with sales engagement platforms (e.g., Salesloft, Outreach)
  • CPQ tools
  • BI/reporting platforms (e.g., Tableau, Power BI).

Personal Attributes

  • Results-driven, positive, and energetic self-starter.
  • Tenacious and emotionally intelligent with the ability to work autonomously in a fast- paced, high-growth environment.
  • Strong organizational and multitasking abilities

Tertiary Qualifications

  • Tertiary qualifications in a related business discipline, or equivalent business experience

Additional Information

Why you'll love working at Nearmap:

We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

In addition to your annual leave, Nearmap offers:

  • 4 extra "YOU" days off each year—take a break, no questions asked!
  • Company-sponsored volunteering days to give back.
  • Generous parental leave policies for growing families.
  • Work from Overseas Policy—explore the world in the approved list of cities while you work!
  • Access to LinkedIn Learning for continuous growth.
  • Discounted Private Health Insurance plans.
  • Monthly wellbeing and technology allowance.
  • A Nearmap subscription (naturally!).

At Nearmap, you can chart your own career path and see where our journey together might take you. With complex and fascinating work to challenge and inspire you, you might be surprised by the opportunities you discover. We've got so much more to share—come and explore with us!

Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

Skills Required

  • 8+ years of experience in Revenue Operations or Sales Operations
  • Expert-level proficiency in Salesforce CRM
  • Strong analytical capability
  • Exceptional written and verbal communication skills
  • Tertiary qualifications in a related business discipline
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The Company
HQ: South Jordan, UT
446 Employees
Year Founded: 2009

What We Do

Nearmap brings the real world to you. We capture, manage and deliver the most frequently-updated location content in the world, allowing businesses and governments to explore their environment easily. With Nearmap, organisations unlock opportunities that consistently inform decision making and transform the way they work. Delivered within days of capture our imagery is much higher resolution than satellite imagery and shows changes over time. Nearmap helps users save time and money, reduce site visits and make better informed decisions with current, clear imagery. Nearmap is delivered through our web-based MapBrowser or accessed via third party applications.

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