At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
We are looking for a Senior Revenue Advisor to join our Customer Solutions Engineering team, a critical function that helps prospects and customers transform how they manage revenue.
In this role, you will partner closely with Account Executives and solution teams to solve complex business challenges and deliver compelling solutions that demonstrate the value of Zuora’s platform.
Think of yourself as the “ZEO” (CEO) of your technical domain — guiding prospects through the full quote-to-cash lifecycle, showcasing Zuora’s capabilities, and helping organizations automate revenue accounting and accelerate growth.
This is a high-impact, customer-facing role that combines technical expertise, business strategy, and storytelling to win deals and build lasting partnerships.
Work LocationThis is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.
What You’ll DoBecome a Zuora Expert- Complete Zuora’s comprehensive onboarding and sales training
- Develop deep expertise in Zuora’s products, services, and solutions
- Act as a trusted advisor on revenue recognition automation
- Lead functional discovery sessions to understand business needs and constraints
- Design and present tailored solutions aligned with customer objectives
- Deliver compelling product demonstrations and executive presentations
- Showcase how Zuora enables organizations to modernize revenue operations
- Handle technical objections and differentiate Zuora from competitors
- Own the technical health and adoption of accounts
- Define and monitor business cases and KPIs for customer success
- Identify opportunities to expand Zuora’s footprint across business units
- Partner with Product Management to shape product roadmap based on customer insights
- Share feedback and market context to inform product innovation
- Work closely with Account Executives, Solution Architects, Product teams, and partners
- Support RFPs/RFIs, marketing events, and field engagements
- Help resolve technical escalations and ensure customer success
- Occasional travel within your sales territory to support customers and events
- BA/BS in Accounting or Finance (or equivalent)
- 5+ years of experience in Revenue Accounting
- Strong understanding of ASC 606 and IFRS 15
- Ability to translate complex business needs into compelling solutions
- Excellent presentation and storytelling skills
- Comfort presenting to audiences ranging from operational teams to C-level executives
- Strong curiosity and motivation to master the quote-to-cash lifecycle
- Pre-sales or consulting experience
- Experience with Zuora Revenue (RevPro)
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Our Commitment to an Inclusive Workplace
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).
Skills Required
- BA/BS in Accounting or Finance
- 5+ years of experience in Revenue Accounting
- Strong understanding of ASC 606 and IFRS 15
- Pre-sales or consulting experience
- Experience with Zuora Revenue (RevPro)
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
-
Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
-
Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
-
Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
Gallery
