Senior Reliability Engineer
Location: Hyderabad, IndiaEmployment Type: Full-Time; Salaried
Compensation: Base Salary, Bonus, MedicalJob Description About Us
Innovapptive is a category-defining SaaS company building the world’s most advanced AI-powered Connected Worker Platform for the industrial sector. Headquartered in Houston, TX, and backed by Vista Equity Partners, Innovapptive is on a mission to reimagine how industrial work gets done — connecting frontline workers, back-office systems, and assets in real time to drive higher safety, reliability, and productivity.
Our platform is trusted by some of the world’s largest enterprises — including Shell, Hess, Cenovus Energy, W.R.Grace, Westlake Chemicals, UNICEF, Kimberly Clark, Scott Miracle Gro, and Newmont Mining to name a few, and across chemicals, energy, mining, and manufacturing industries. These enterprises have achieved tangible, hard-dollar results, such as:
- Over $40 million in annual EBITDA savings at a single enterprise.
- 10× frontline productivity improvements through mobile-first and AI-enabled workflows.
- 15–20% maintenance cost reductions and significant uptime gains across plants and sites.
Innovapptive is recognized by leading industry analysts for its differentiated value creation model:
- Named a Leader in the Frost & Sullivan Industrial Connected Worker Radar.
- Featured by Gartner in “Connected Factory Worker” research and the Hype Cycle for Manufacturing Operations Strategy.
- Cited by LNS Research for delivering 3–5× greater value than point solutions through unified OT–IT execution, AI/vision innovation, and field-proven ROI.
Our growth is backed by Tiger Global Management and Vista Equity Partners, one of the world’s premier software investors, known for scaling high-performance SaaS companies. Together, we are building the next-generation AI Powered Connected Worker Platform, combining cutting-edge technologies — SLM’s, Generative AI, Computer Vision, and Intelligent Orchestration — into a unified system that transforms plant operations globally.
Today, with over 300+ employees across the U.S., India, and ANZ, Innovapptive stands at a pivotal inflection point: with an ambition to scale to $100M ARR within the next 3-4 years by industrializing every aspect of our product, engineering, and customer delivery systems.
The OpportunityWe are seeking a high-caliber Senior Reliability Engineer in Hyderabad to absorb this operational load by embedding a culture of relentless automation. In this high-impact role, you will own the stability, elasticity, and deployment safety of our AWS-driven, Kubernetes-orchestrated (EKS) multi-tenant infrastructure. You will champion infrastructure-as-code (IaC) using Terraform, guard 5 monthly release trains via canary and rollback pipelines, and proactively introduce Chaos Engineering. Operating under a mature, metrics-driven framework, you will directly eliminate manual toil, document critical procedures, and participate in a responsive on-call rotation. This position offers a highly transparent career trajectory to Senior SRE, reporting to a leadership team actively evolving into a world-class VP-led SRE pillar.How You Will Make An Impact
- Cloud & Environment Infrastructure: Manage and scale environments across AWS services, specifically handling Kubernetes clusters via Amazon EKS, databases (RDS, DynamoDB), and content delivery (CloudFront, S3).
- Deployment Operations: Support 5 major release trains every month. You will handle canary deployments, rollbacks, and run Chaos Engineering exercises to test system resilience.
- CI/CD & Infrastructure as Code (IaC): Use Terraform and Helm to provision infrastructure automatically, and maintain deployment pipelines using GitLab CI/Jenkins and ArgoCD.
- Monitoring & Reliability: Set up SLIs/SLOs (Service Level Indicators/Objectives), design dashboards, and manage alerting using Prometheus, Grafana, CloudWatch, and ELK.
- Incident Response: Participate in the team's on-call rotation, drive Root Cause Analysis (RCA), and write post-mortems to ensure the same issue doesn't happen twice
What You Bring to the Team:
- 7+ years in SRE, DevOps, or infrastructure.
- AWS: EC2, EKS, RDS, S3, CloudFront, IAM, VPC, Dynamodb, Lambda, CloudFormation, AWS CDK
- IaC : Terraform, Terragrunt, Helm
- Configuration management tools: Chef / Ansible Docker and Kubernetes (EKS).
- CI/CD: GitLab CI or Jenkins, ArgoCD, Github Actions Strong scripting with Bash and/or Python. Linux admin.
- Monitoring: CloudWatch, Grafana, ELK, Prometheus
- AI: Building and leveraging AI agents and bots
Nice to Have
- MongoDB operations.
- RabbitMQ operations.
- Multi-tenant SaaS.
- AWS certifications.
You Will Be Measured On
Unlike some vague roles, Innovapptive has very specific, quantifiable metrics for this position:
- Speed: Provisioning new environments strictly within the agreed SLA.
- Reliability: Achieving zero deployment failures caused by underlying infrastructure issues.
- Efficiency: Successfully automating at least 1 manual process every month.
- Responsiveness: Acknowledging critical on-call alerts within 15 minutes.
- Knowledge Sharing: Ensuring 100% of critical operational procedures are fully documented in runbooks.
Tech Stack & Tools
- Cloud: AWS (EKS, RDS, S3, CloudFront, IAM, VPC, Route53)
- Containers: Docker, Kubernetes (EKS), Helm
- CI/CD: GitLab CI, Jenkins
- IaC: Terraform, Ansible
- Monitoring: CloudWatch, Grafana, Sentry
- Databases: MongoDB, Redis
- Messaging: RabbitMQ
Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
Skills Required
- 7+ years of experience in SRE, DevOps, or infrastructure
- Experience managing AWS services including EC2, EKS, RDS, S3, CloudFront, IAM, VPC, DynamoDB, Lambda, CloudFormation, and AWS CDK
- Experience with Terraform, Terragrunt, and Helm
- Experience with Chef or Ansible
- Experience with Docker and Kubernetes, including EKS
- Experience with GitLab CI or Jenkins, ArgoCD, and GitHub Actions
- Strong Bash and/or Python scripting skills
- Linux administration experience
- Experience with CloudWatch, Grafana, ELK, and Prometheus
- Experience building and leveraging AI agents and bots
- MongoDB operations experience
- RabbitMQ operations experience
- Experience with multi-tenant SaaS platforms
- AWS certification
What We Do
At Innovapptive, our mission is to help improve the working life of front line worker. We are the only Connected Worker Platform that combines ERP (SAP, IBM Maximo) operational data with digital, visual, & step by step guided work instructions on mobile and smart glasses to empower front-line workers to get jobs done faster, better, cheaper & safer. By engineering a platform that fuels innovation & collaboration, we are transforming the experience of the industrial worker to bridge the skills gap and further helping our customers increase revenues & margins. Together, with our employees, customers and partners across the globe, we are growing economies of some of the world's largest brands. We recently closed our Series A Fund Raise of $16.3M with Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more! Come join an Incredible company that is on a mission to improve working life of front line workers by enriching the experience of every single field worker, back office and executives to help grow our customer's revenues and profitability!
