Do you like collaborating across teams to solve complex problems?
Do you enjoy solving large scale distributed systems problems?
Join the Mapping SRE team
As Akamai Mapping Data-Driven SREs, we leverage advanced data science, statistical modeling, and machine learning to optimize the reliability, performance, and scalability of a global system routing trillions of daily client requests and tens of terabits of traffic per second. We analyze massive, high-dimensional datasets to discover predictive insights, design critical KPIs, and build advanced algorithmic monitoring infrastructure. Our unique data-first methodology allows us to precisely measure, model, and continuously optimize how our mapping architecture impacts customer performance.
Partner with the best
As a Data-Centric Site Reliability Engineer, you will apply rigorous quantitative analysis, statistical modeling, and machine learning to optimize the performance, availability, and routing algorithms of Akamai’s core Mapping Service. In this high-impact role, you will analyze massive telemetry streams, engineer predictive observability tools, and design data-driven architecture strategies. Operating at the forefront of data science and large-scale systems engineering, you will unlock deep analytical insights to diagnose and solve the internet’s most complex content delivery challenges.
Note: This is a specialized data science and analytical engineering role requiring advanced quantitative and modeling expertise—not a standard DevOps, sysadmin, or routine operational position.
As a Senior Site Reliability Engineer, you will be responsible for:
- Advanced Statistical Modeling: Develop mathematical, statistical, and machine learning models to analyze global traffic flows, predict latency anomalies, and optimize routing efficiency.
- Drive Observability & Analytics: Design, track, and refine data-driven SLIs/SLOs, utilizing exploratory data analysis to proactively identify hidden bottlenecks and systemic performance trends.
- Engineer Predictive Tooling: Build and deploy automated data pipelines, predictive models, and custom diagnostic algorithms to detect, prevent, and analyze complex platform anomalies.
- Advocate for Reliability: Partner with product engineers to champion scalable, resilient, and highly supportable system architectures.
- Influence Strategy: Provide data-driven insights to guide executive-level decision-making and identify high-impact technology investments.
- Deep Root-Cause Analytics: Conduct advanced quantitative investigations and forensic telemetry analyses on complex system outages and high-priority performance escalations.
Do what you love
To be successful in this role you will:
- Master’s or PhD in Data Science, Statistics, Computer Science, Machine Learning, or a highly quantitative analytical field.
- 5+ years of experience applying data science, predictive modeling, or quantitative research to large-scale distributed systems or tech environments.
- Deep mastery of Unix/Linux internals, computer networking protocols, and distributed system design.
- Professional fluency operating within a command-line UNIX/Linux computing environment.
- Data & Observability
- Expertise in statistical analysis, machine learning algorithms, time-series forecasting, and advanced SQL/NoSQL big data querying.
- Proven ability to transform complex datasets into actionable strategic roadmaps.
- Practical knowledge of enterprise observability, logging, and alerting systems like Grafana.
Data Science & Communication Skills
- High proficiency in data science languages and frameworks (e.g., Python, R, Pandas, NumPy, Scikit-learn, TensorFlow, or PyTorch).
- Self-motivated communicator capable of articulating complex systems to non-technical stakeholders while managing multiple timelines.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- Master's or PhD in Data Science, Statistics, Computer Science, Machine Learning, or a highly quantitative analytical field
- 5+ years applying data science, predictive modeling, or quantitative research to large-scale distributed systems or technology environments
- Deep mastery of Unix/Linux internals
- Knowledge of computer networking protocols and distributed system design
- Professional fluency operating in a command-line Unix/Linux environment
- Expertise in statistical analysis, machine learning algorithms, and time-series forecasting
- Advanced SQL and NoSQL big data querying experience
- Practical knowledge of enterprise observability, logging, and alerting systems such as Grafana
- High proficiency in data science languages and frameworks such as Python, R, Pandas, NumPy, Scikit-learn, TensorFlow, or PyTorch
- Ability to communicate complex systems to non-technical stakeholders and manage multiple timelines
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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