At Chewy, it is our mission to be the most trusted and convenient destination for pet parents (and partners) everywhere! Chewy.com is a leading online pet supply retailer in the United States and Canada, specializing in high-quality pet products, including hard goods (hard lines, soft lines, electronics), consumables, and healthcare items. We are committed to delivering safe, durable, and innovative products that enhance the lives of pets and pet parents, while maintaining the highest standards of product safety, regulatory compliance, and customer trust!
The Sr. Regulatory & Compliance Manager will own and lead regulatory and compliance strategy and execution for Chewy's Private Brands. This includes compliance with global, federal, and state safety, labeling, packaging, and chemical regulations and standards, including FDA, AAFCO, EPA, FTC, CPSC, Prop65 and EPR. The role will partner directly with Product Development/R&D, Quality, Sourcing, Brand Management, and Legal teams. Beyond compliance, the Sr. Regulatory & Compliance Manager will shape proactive policies that enable innovation, strengthen supplier integrity, and support long-term market growth.
This is a senior individual contributor role with high visibility across functions and strong influence on product safety, regulatory risk mitigation, and quality assurance within a dynamic and innovative retail environment. At this level, the role provides functional leadership, influencing senior leaders up to Sr. Director, delegating and prioritizing work appropriately, shaping enterprise-wide policies, contributing to organizational process design, and building product compliance capability across the organization.
What You'll Do:
- Lead regulatory compliance efforts for Chewy's Private Brands to ensure compliance with FDA, AAFCO, EPA, FTC, CPSC, Prop65 and EPR and other applicable regulations and standards
- Support chemical and mechanical safety testing, risk assessments, product evaluations, labeling reviews, and registrations in coordination with third-party organizations
- Make data-driven decisions with significant business impact across multiple categories, balancing compliance, innovation, and cost considerations
- Develop and institutionalize cost improvement and risk-based compliance strategies that scale across functions and global markets
- Review and approve product packaging, labeling, warnings, safety instructions, and material disclosures to ensure full compliance
- Own and maintain accurate, audit-ready documentation related to product testing, regulatory certifications, and compliance reviews
- Support product incident investigations and corrective actions related to compliance, including recall readiness and response planning
- Support social audit compliance activities by managing third-party audit providers, driving issue resolution in collaboration with Legal, Quality, and Sourcing, and ensuring supplier adherence to Chewy's ethical sourcing standards through corrective action oversight and continuous improvement
- Monitor emerging regulations, standards updates, and policy changes to proactively address risk and drive internal compliance updates
- Shape proactive policies and process improvements that enable innovation, supplier integrity, and long-term growth across Private Brands
- Partner with external collaborators and industry associations to align with evolving approaches and global trends in product safety
- Provide regulatory guidance to Product Development, Quality, Sourcing, and Legal teams throughout the product lifecycle
- Serve as a compliance consultant during concept review, design validation, packaging development, and supplier onboarding
- Build and deliver internal training programs to raise awareness of applicable regulatory requirements
- Manage relationships with accredited third-party testing labs and monitor testing timelines and results
- Foster organizational capability by coaching colleagues, sharing expertise, supporting recruitment efforts, and serving as a role model in Chewy's Operating Principles
What You'll Need:
- Bachelor's degree in Regulatory Affairs, Engineering, Chemistry, Product Safety, or a related field
- 5+ years of product compliance experience in consumer products, hard goods, or related industries
- Ability to interpret, simplify, and apply complex U.S. and international regulatory standards including FDA, AAFCO, EPA, FTC, CPSC, Prop65 and EPR
- Experience managing product and social compliance audits, recalls, and crisis management scenarios
- Proven ability to influence and collaborate with cross-functional leaders up to senior executive level
- Experience developing scalable solutions for enterprise compliance challenges
- Self-starter with a high degree of accountability and attention to detail
- Demonstrated ability to delegate and prioritize work, coach others, and build organizational regulatory capability
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
Similar Jobs
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
