Our Opportunity
Chewy is looking for a Senior Marketing Project Manager, Broadcast & Experiential to join our Marketing Planning & Operations team. In this role, you will support Creative & Production in owning end-to-end timeline development, collaborate on scheduling, and manage workflow for Broadcast and Event-driven marketing campaigns, ensuring high-visibility initiatives are delivered on time, within scope, and with strong cross-functionalalignment.
This role is ideal for a highly organized project manager with experience supporting
integrated campaign delivery across Broadcast, live or tentpole Events, Creative,
Production, Studio, and Marketing stakeholders. You will serve as the operational hub for these campaigns - building executable plans, coordinating dependencies, driving
accountability, surfacing risk early, and ensuring teams stay aligned from intake through launch and wrap.
The ideal candidate brings strong judgment, comfort working in ambiguity, and the ability to manage multiple complex timelines simultaneously while partnering effectively across internal teams and external partners.
What You'll Do
- Own the end-to-end project timeline and workflow execution forBroadcast and Event-driven marketing campaigns.
- Partner with Creative and Production leads to proactively manage creative readiness - ensuring briefs, inputs, decisions, approvals, and handoffs are progressing on time, escalating gaps in ownership or process when creative work is at risk.
- Lead intake and kickoff for assigned campaigns, partnering with Marketing, Program Management, Creative, Production, Post Production, and other key stakeholders to define scope, milestones, dependencies, and deliverables.
- Build and manage detailed project plans that account for critical activities across campaign development, creative production, approvals, trafficking or delivery needs, event readiness, and launch execution.
- Drive alignment across cross-functional teams by establishing clear expectations, meeting cadences, status communications, and decisions needed throughout the project lifecycle.
- Proactively identify risks, schedule conflicts, and operational blockers; develop mitigation plans and escalate when needed to protect launch dates and campaign quality.
- Own timeline tradeoff conversations when priorities shift, supporting partners and stakeholders to make informed decisions around scope, speed, resourcing, and delivery.
- Partner with stakeholders to refine requirements and translate business needs into executable tasks, project milestones, and clear ownership.
- Support campaign readiness by ensuring all required inputs, approvals, assets, and production milestones are accounted for ahead of launch or event execution.
- Track project health, key milestones, and success metrics to drive accountability, transparency, and continuous improvement.
- Analyze workflow patterns, postmortem findings, and operational pain points to recommend scalable improvements to processes, tools, templates, and planning mechanisms.
- Represent Marketing Project Management in planning and operational forums related to Broadcast and workstreams.
- Foster strong working relationships across Marketing, Creative, Studio, Production, and partner teams to improve collaboration and execution quality.
What You'll Need
- 7+ years of experience managing complex, cross-functional marketing, broadcast, event, studio, or production workflows, with demonstrated ownership of end-to-end execution for a set of projects and accountability for on-time delivery and stakeholder satisfaction.
- Proven ability to define and own project plans, manage a complex workload, and translate business or campaign needs into executable plans, milestones, dependencies, and deliverables.
- Demonstrated success partnering with internal and external stakeholders to execute against shared goals, while influencing prioritization and resourcing, mitigating risk, and driving accountability across teams.
- Strong relationship-building and stakeholder management skills, with the ability to establish clear objectives and alignment across Marketing, Creative, Studio, Production, and other partners.
- Strong written and verbal communication skills, including the ability to keep stakeholders informed on progress, risks, and changes, address concerns constructively, and communicate complex themes clearly to support decision-making.
- Sound judgment and decision-making skills, with the ability to act autonomously whenever possible, balance stakeholder needs with organizational goals, and recognize when escalation is needed.
- Proven ability to navigate ambiguity by creating structure around open-ended problems, identifying the factors driving scope and risk, and making recommendations that reduce delivery risk.
- Strong problem-solving skills, including the ability to proactively anticipate roadblocks, assess impact and urgency, develop remediation plans, and drive resolution for complex campaign and launch challenges.
- Experience applying strong project management fundamentals to ensure high-quality, timely execution; establishing and tracking success metrics; and continuously improving delivery mechanisms, workflows, templates, and processes.
- Proficiency in project management tools such as Workfront, Jira, Smartsheet, or similar, with the ability to use tools, reporting, and data to improve transparency, planning, and execution.
- Strong capabilities in critical thinking, data interpretation, prioritization and time management, organization, multitasking, relationship building, and conflict resolution
The base salary range for this role is $118,500 - $189,500.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 7+ years of experience managing complex marketing workflows
- Proven ability to define and own project plans
- Strong written and verbal communication skills
- Proficiency in project management tools
- Strong problem-solving skills
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
