Responsibilities:
Design and execute comprehensive test strategies covering end-to-end workflows, integrations, and event driven systems
Ensure accuracy and reliability of AI generated conversations, call summaries, and data capture across varied scenarios
Contribute to and maintain QA documentation, standards, and the organizational knowledge base
Partner with Product and Engineering to influence requirements, design decisions, and release readiness
Drive continuous improvement by identifying gaps in processes, tooling, and test coverage
Dig into technical problems and write clear, detailed, and repeatable defect reports
Conduct exploratory testing to evaluate robustness and functionality of products.
Work with QA engineers to increase automation coverage of features based on business priorities and risks
Demonstrate attention to detail and organization in all aspects of work
Knowledge and Skills:
Experience validating AI or ML assisted features, including non deterministic outputs and regression risks
Advanced expertise in manual testing methodologies and test case design for complex systems
Strong experience testing APIs, webhooks, and third party integrations
Experience testing event driven architectures and downstream data delivery
Familiarity with compliance driven workflows, auditability, and data traceability
Strong analytical and problem solving skills with attention to detail
Excellent written and verbal communication skills, including clear defect documentation
Ability to influence development teams and advocate effectively for quality initiatives
Qualifications:
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
10+ years of experience in software quality assurance, including ownership of complex feature areas
Experience developing and executing test strategies for end to end workflows
Exposure to AI driven systems, conversational interfaces, or data driven automation preferred
Ability to quickly learn new products, technologies, and business domains
Skills Required
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience
- 10+ years of experience in software quality assurance, including ownership of complex feature areas
- Experience developing and executing test strategies for end-to-end workflows
- Advanced expertise in manual testing methodologies and test case design for complex systems
- Strong experience testing APIs, webhooks, and third-party integrations
- Experience testing event-driven architectures and downstream data delivery
- Experience validating AI or ML-assisted features, including nondeterministic outputs and regression risks
- Familiarity with compliance-driven workflows, auditability, and data traceability
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal communication skills, including clear defect documentation
- Ability to influence development teams and advocate for quality initiatives
- Ability to quickly learn new products, technologies, and business domains
- Exposure to AI-driven systems, conversational interfaces, or data-driven automation
Filevine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.
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Healthcare Strength — Health coverage is described as covering the major bases (medical, dental, vision) and is often framed as decent quality. In some cases, premiums and copays are portrayed as relatively favorable, suggesting tangible value from the plans.
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Parental & Family Support — Paid parental leave is positioned as a standard, clearly offered benefit. The presence of parental leave alongside disability coverage signals baseline family-support provisions typical of growth-stage tech employers.
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Fair & Transparent Compensation — Compensation is sometimes framed as fair or reasonable relative to role expectations, with technical roles in particular appearing closer to market-aligned ranges. This creates pockets where pay is perceived as competitive even if not consistently top-of-market across the company.
Filevine Insights
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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