Key responsibilities
Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.
Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.
Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.
Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.
Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.
Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.
Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.
Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.
Qualifications
Bachelor's degree or studying in a field related to Social Marketing.
7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).
Proven track record of building positive media coverage in global and regional markets.
Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).
Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.
Experience working cross-functionally with senior leaders and external partners.
Strong understanding of the intersection of technology, financial inclusion, and emerging markets.
Benefits
Life insurance.
Phone finance, Headphone, home office equipment and wellness perks.
30 days of Christmas bonus.
20 days paid Vacation.
50% Vacation premium.
13% Saving funds.
$2,000 MXN monthly grocery coupons.
$2,000 USD annual Co-working Travel perk.
$2,000 USD annual Professional Development perk.
Skills Required
- Bachelor's degree or studying in a field related to Social Marketing
- 7+ years of experience in public relations, communications, or corporate affairs
- Proven track record of building positive media coverage in global and regional markets
- Exceptional writing, storytelling, and message-development skills in English
- Experience working cross-functionally with senior leaders and external partners
- Strong understanding of technology and financial inclusion
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
PayJoy Insights
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
