Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
About Us
Ocado is a technology-led, global software and robotics platform providing a unique end-to-end solution for customers on a global scale. As part of growing the Ocado business, we have recently announced a new mission to sell our unique ASRS (Automated Storage and Retrieval System) product to organisations operating outside of grocery e-commerce across the globe. The MHE and software is highly advanced and previously only available to grocers.
About the role
As the technical expert, you will have the opportunity to collaborate with the wider business to support the sales and implementation of our products for clients worldwide. You will accompany the Sales team on Client site visits to explain our solution and understand, capture and communicate their requirements.
About you
- Solutions Architect experience
- Experience working for technology companies, managing clients needs and requirements
- Demonstrates a good knowledge of operational processes and material flows within Automated Warehouse environments
- Able to explain technical subjects and technologies to operational and other non-technical stakeholders
- Good client relationship and stakeholder management skills
- Excellent problem solving and strong analytical skills
- Excellent communication skills, both written and verbal
- Can work cross-functionally and effectively with both internal and external teams
- Can adapt style and approach to different stakeholders, clients and situations
- Proven ability to deliver results and to manage competing priorities, in a fast paced environment
What we offer you
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days ‘working from anywhere in the world’ policy
- Wellbeing support through dedicated apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Generous Private Medical Insurance (within the first month of joining!)
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
- 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Sharesave and Buy as You Earn share schemes
- 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!
What We Do
When our journey started, we were all about changing the way people shop for groceries. Nearly 20 years later, we’re a FTSE 100, client-focused business that provides services, technology, and automation to grocery e-commerce businesses around the world.
