Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project/Program Manager to join our Investor Services Operations team. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact.
Responsibilities:
- Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients.
- Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks.
- Support in analysis & oversight of proposed system changes to assure smooth projects implementation.
- Build and manage an effective project team.
- Challenge the status quo, display initiative and innovation.
- Take proactive actions targeted at minimizing and mitigating implementation risk.
- Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained.
- Act as a trusted partner to Clients and internal business partners.
- Display appropriate involvement in Department strategic planning.
- Drive improvement and competitive differentiation by proposing and implementing innovative solutions.
Qualifications:
- 6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering).
- Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous).
- Proven experience driving projects with external clients; ability to influence stakeholders.
- Desirable: Experience in asset management or Securities Services operations; strong understanding of financial markets.
- Ability to work in a fast-paced environment with tight deadlines.
- Strong analytical skills; excellent English communication.
- Bachelor’s/University degree required, Master’s preferred.
- Subject matter expertise in one or more specific skill sets within operations.
We offer:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
- Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
- Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
- Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
- Employee Assistance Program financed by Employer
- Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
- Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
- Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
- Additional day off for volunteering
- Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
- Opportunity to receive an annual discretionary incentive award
- Special offers and discounts for employees
- Click here to review the Remuneration Regulations extract.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group: Operations - Core------------------------------------------------------
Job Family:Operations Project Management------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:241 750,00 zł - 411 650,00 zł------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of experience in project management or operational improvements
- Expertise in project methodologies and tools (PMBOK)
- PMP certification
- Proven experience driving projects with external clients and influencing stakeholders
- Experience with operational improvement methodologies (Lean, reengineering)
- Experience in asset management or Securities Services operations; strong understanding of financial markets
- Ability to work in a fast-paced environment with tight deadlines
- Strong analytical skills and excellent English communication
- Bachelor's/University degree
- Master's degree
- Subject matter expertise in one or more specific operations skill sets
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
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