- Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms.
- Manage project timelines, budgets, and resources effectively to deliver quality results on time and within budget.
- Oversee and work on full-service and sample-only projects (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for ensuring customer & business expectations are met or exceeded.
- Able to analyze survey, data, and sample requirements. Experience in working with Survey Programmers, Data Analysts and Clients to make sure that all the client deliverables are delivered accurately and timely.
- Follow established best practices and processes for project delivery, review for accuracy and functionality and provide necessary suggestions on improvements.
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
- Take ownership of problematic situations and work closely with other team members to develop solutions that resolve problems.
- Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business.
- Help provide training to interns, new hires when necessary.
- Stay up to date on industry trends and development.
- Build positive relationships across the organization and with clients.
- Graduate or Postgraduate from any recognized University or equivalent education/ professional experience required.
- 6+ years of experience in Market Research, preferably on sampling and DIY platforms.
- Knowledge & experience in executing full-service projects.
- Ability to manage multiple projects with competing priorities.
- Ability to learn and use new platforms to meet or exceed customer and project needs.
- Ability to find innovative solutions to address customer and project needs.
- Solid judgment and critical thinking skills
- Excellent communication and analytical skills
- Ability to be proactive in anticipating problems and providing solutions.
- Good knowledge of Windows, Office (word, excel, PowerPoint, outlook etc.), any text editor is a must.
- Experience in excel using advanced formulas and excel automations is a plus.
- A passion for curiosity and a drive to always be learning.
- Ability to foster positive relationships across teams and customers.
- Willingness to work in shifts, including night shifts, weekends, and holidays.
- We foster a modern, collaborative and inclusive culture that values flexibility, creativity, and open communication.
- Our team enjoys a competitive compensation and benefits package, including comprehensive health insurance, Provident Fund (PF), and other perks that support overall well-being.
- We offer a robust leave policy covering casual, sick, and vacation leaves, along with special leaves for key life events.
- Regular team events, celebrations, and engagement activities strengthen our sense of community and belonging.
- At PureSpectrum, you’ll find a relaxed yet high-performing workplace where you can grow professionally, build meaningful connections, and truly be yourself.
Skills Required
- 6+ years of experience in Market Research, preferably on sampling and DIY platforms
- Knowledge & experience in executing full-service projects
- Ability to manage multiple projects with competing priorities
- Excellent communication and analytical skills
- Good knowledge of Windows, Office (word, excel, PowerPoint, outlook etc.)
PureSpectrum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PureSpectrum and has not been reviewed or approved by PureSpectrum.
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Healthcare Strength — Employer-paid PPO medical coverage, low copays, mental health access via health plans and EAP, and disability/life insurance indicate strong core health benefits. Wellness stipends and group fitness options reinforce a comprehensive health focus.
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Leave & Time Off Breadth — Unlimited PTO, unlimited sick days, paid holidays, bereavement leave, and paid volunteer time provide broad flexibility to step away from work as needed. Flexible/hybrid work options further support practical time-off usage.
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Parental & Family Support — Paid maternal and paternal leave, FMLA job-protected leave, Dependent Care FSA, and family-friendly company events reflect meaningful support for families. Childcare and dependent-care provisions help reduce family-related financial strain.
PureSpectrum Insights
What We Do
Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients. PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust. On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need. In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.
Why Work With Us
PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.
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