Job Summary:
The Senior Project Manager leads the planning, sequencing, and delivery of Employee Service Center (ESC) and People Solutions Operations initiatives by aligning people, process, and technology to People Solutions priorities. The role partners with People Solutions Operations leadership, CoE sponsors, ESC leaders, HRTS, Process Improvement, and Communications to drive governance, stakeholder alignment, change readiness, and data-informed execution. Additionally, this role may support other CoEs based upon business need.
This position manages moderately complex projects across the ESC and People Solutions Operations portfolio, ensuring on time in-scope delivery while actively managing dependencies, risks, and impacts.
Responsibilities:
- Maintain the portfolio roadmap and intake process, overseeing deployment activities, cyclical events (e.g., open enrollment, year-end, system upgrades/implementations), and repeatable initiatives including the development of "playbooks".
- Provide end-to-end program management for moderately complex projects, including governance, planning, delivery and BAU transition by utilizing project management tools and artifacts (e.g., charters, RACI, risk and decision logs) as well as financial tracking, and leadership-level presentation and reporting.
- Drive stakeholder alignment, risk and change communications and campaigns, and repeatable delivery through strong facilitation, standard PM tools, playbooks, and business case development required to secure technology, outsourcing/external vendors, resources, etc.
- Support continuous improvement of project management practices and capability within the Portfolio team.
This Individual Will Have:
- Experience supporting or leading moderately complex initiatives across matrixed teams.
- Working knowledge of project management and process improvement concepts, with ability to apply structure pragmatically.
- Interest in transformational work and emerging technologies, including curiosity about AI-enabled capabilities in business operations.
Qualifications:
- Bachelor's degree in a related field and 4 years' relevant experience. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
- Experience leading moderately complex, cross-functional programs and projects impacting both technology and business processes, using standard project and program management methodologies.
- Demonstrated proficiency in process analysis and improvement techniques such as value stream mapping, data collection and analysis, root-cause analysis, and assessing financial or business impact.
- Strong ability to resolve conflicts and effectively navigate organizational resistance, using negotiation, influence, and emotional intelligence within a matrixed environment.
- Proven ability to partner and collaborate effectively with cross-functional teams and subject-matter experts (e.g., HRTS, PMO), building strong internal and external relationships to drive outcomes.
- Skilled at interpersonal, communication, and presentation skills, with demonstrated ability to facilitate productive meetings and confidently engage senior leaders with executive presence.
- Proficiency with business productivity and project management tools (e.g., Microsoft Word, Excel, PowerPoint, Teams), and comfort operating in an AI-forward environment that values experimentation, learning, and technology adoption.
Preferred Qualifications:
- Experience in Human Resources.
- Advanced degree.
- PMP or Agile certification.
- Workday experience.
- Functional area expertise in a service center environment.
- Smartsheet knowledge.
USD 89,400.00 - 134,000.00 per year
Compensation:
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 05/15/2026
EOE, including disability/vets
Cox Enterprises Compensation & Benefits Highlights
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Retirement Support — The 401(k) includes a dollar-for-dollar match up to 6% of pay plus an additional fixed 2% company contribution with immediate vesting and auto-enrollment via Vanguard. Legacy cohorts may have different retirement arrangements, but the enhanced match is emphasized as a current standard.
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Healthcare Strength — Multiple medical options (Core PPO, Premium PPO, HDHP + HSA) and Kaiser in CA are available, with in-network preventive care covered at 100% and openly published 2026 plan details and premiums. The program lineup extends to pharmacy, dental, vision, telehealth, and condition-specific supports.
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Parental & Family Support — Eight weeks of paid parental leave, fertility coverage via Progyny, adoption assistance, and childcare/backup care resources complement flexible PTO and paid time off for voting, volunteering, and jury duty. These benefits are positioned to support employees across family life stages.
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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