Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
- Direct and oversees a project delivery team with various levels of project and program managers.
- Overseas daily operation of department(s) and vendor engagements.
- Has strategic focus while developing business objectives for a department(s).
- Participates as member of the management team that contributes and influences the development of strategies, goals and metrics for the larger organization.
- Strong leadership skills with the proven ability to influence, interact and negotiate at and across all levels of large, complex, matrixed organizations.
- Manages the development of financial and resource planning needed to achieve department(s) business objectives.
- Manages available resources and resolves problems with impact beyond department(s)/organization.
- Contributes and influences the continuous improvement of project management delivery results and efficiencies and the advancement of project management capabilities, while retaining and attracting top diverse talent and driving a continuous improvement mindset.
- Strong knowledge and extensive experience in managing, coaching, mentoring and motivating various levels of project and program managers to increase abilities and leadership skills; may also manage, coach, mentor and motivate less experienced managers of project and program managers.
- Industry leading knowledge and understanding of project management best practices, tools and techniques with proven ability to apply to project deliverables, processes, communications and presentations.
- Ensure projects delivered and executed by staff are on time, and quality goals are met within scope and budget that meet or exceed stakeholder needs and expectations through holding staff accountable.
- Understand, promote and contribute to MassMutual delivery methodologies, standards and tools. Adheres to both company policy and governmental regulations concerning department(s). Manage departmental structure, employee development, training and planning.
- Provides support for project management execution and visibility into the portfolio of work
- Builds in-depth knowledge of MassMutual business, products, systems, as well as the portfolio of projects under supervision
- Works closely with Operations Portfolio Lead to support transformation strategy and management reporting
Skills & Competencies
- Strategic Project Leadership
- Financial Services & Insurance Domain Expertise
- Cross-Functional Stakeholder Management
- Vendor & Resource Governance
- Workforce & Contact Center Operations Knowledge
- Change Leadership & Team Motivation
- Portfolio Oversight & KPI Delivery
- Coaching & Development of Project Teams
Qualifications
- Bachelor's degree
- 14+ years of project management experience, 5+ within a PMO
- 8+ years of experience leading projects impacting the insurance industry
- Project Management Professional (PMP) or equivalent certified.
- Agile/Waterfall project management experience
- Proven success in delivering complex long-term projects on time, within budget, and to scope
- Strong understanding of project management methodologies
- Excellent communication (written and verbal) and interpersonal skills
- Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira
- Understanding of US insurance regulations.
- Open to Night Shifts (US Time zone)
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Top Skills
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations.
Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion.
With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community.
Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational.
Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual
India Global Capability Center is a result of this effort. We are here to empower careers and help
people secure their futures through innovation and technology.
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