Senior Project Manager

Posted Yesterday
Hiring Remotely in United States
Remote
Senior level
Healthtech • Software
The Role
Lead multiple client-facing clinical study projects end-to-end, ensuring on-time, on-budget delivery, risk mitigation, stakeholder communication, financial oversight, operational readiness, quality control, and mentoring of project team members.
Summary Generated by Built In

Clario, a part of Thermo Fisher Scientific, is seeking a Senior Project Manager to lead and manage multiple client-facing projects while serving as a subject matter expert across designated service lines. This role is responsible for delivering high-quality services on time and within budget, fostering strong customer relationships, and ensuring operational excellence throughout the project lifecycle. The Senior Project Manager will collaborate cross-functionally with internal teams and external stakeholders to drive successful study execution while proactively identifying and mitigating risks.

What We Offer

  • Competitive compensation

  • Medical, dental, and vision insurance beginning Day 1 of employment

  • Flexible work schedules

  • Attractive PTO plan

  • Engaging employee programs

  • Remote working opportunities
     

What You'll Be Doing

  • Serve as the subject matter expert for one or more product lines, providing guidance to Project Management team members and educating customers on operational services.

  • Independently lead the planning, setup, monitoring, and closeout phases of study management, including projects involving multiple service lines.

  • Gather customer requirements and communicate project objectives to internal stakeholders.

  • Develop study documentation and oversee the distribution and tracking of study equipment.

  • Create, distribute, and manage project reports and study-related documentation.

  • Archive study data and documentation in accordance with company procedures.

  • Set and manage customer expectations while ensuring high levels of client satisfaction.

  • Monitor project timelines and manage financial components, including:

    • Budget reviews

    • Revenue forecasting

    • Scope change management

    • Invoice reconciliation

  • Identify potential project risks, develop mitigation plans, and escalate issues when appropriate.

  • Lead internal and external discussions to promote collaboration, effective communication, and efficient resource utilization.

  • Apply problem-solving strategies to resolve customer concerns and maintain issue-tracking documentation.

  • Serve as the department lead for operational readiness related to new product initiatives.

  • Support cross-trained team members working in other service lines.

  • Act as a liaison between Project Management and other departments to facilitate collaboration and communication.

  • Conduct quality control reviews of systems and project documentation to ensure deliverable accuracy and consistency.

  • Ensure compliance with training completion and documentation requirements.

  • Present study services during Investigator Meetings and Site Initiation Meetings when required.

  • Participate in client meetings alongside Business Development and Operational teams to present company services and operational workflows.

  • Support sales initiatives that contribute to incremental revenue growth.

  • Mentor and assist in the onboarding and training of new Project Management team members.

  • Perform additional duties, assignments, and special projects as needed.
     

What We Look For

  • Bachelor's degree and/or demonstrated project management experience within the pharmaceutical, healthcare, or related industry.

  • PMP certification required.

  • 4–8 years of project management experience, preferably within the pharmaceutical or clinical research industry.

  • Strong knowledge of the drug development process.

  • Proven expertise supporting one or more primary service lines and/or studies across multiple service lines.

  • Excellent organizational, prioritization, and time management skills.

  • Strong interpersonal and relationship-building abilities.

  • Excellent verbal and written communication skills, including proficiency in English.

  • Working knowledge of Microsoft Office applications.

  • Strong attention to detail and commitment to responsiveness and customer service.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Valid passport and ability to travel approximately 20%.


At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day

EEO Statement

Clario is an equal opportunity employer.  Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Skills Required

  • PMP certification
  • Bachelor's degree or demonstrated project management experience in pharmaceutical, healthcare, or related industry
  • 4-8 years of project management experience (preferably in pharmaceutical or clinical research)
  • Strong knowledge of the drug development process
  • Proven experience supporting one or more primary service lines and studies across multiple service lines
  • Excellent organizational, prioritization, and time management skills
  • Strong interpersonal and relationship-building abilities
  • Excellent verbal and written communication skills, proficiency in English
  • Working knowledge of Microsoft Office applications
  • Strong attention to detail and commitment to responsiveness and customer service
  • Ability to manage multiple priorities in a fast-paced environment
  • Valid passport and ability to travel approximately 20%

Clario Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clario and has not been reviewed or approved by Clario.

  • Leave & Time Off Breadth Time off is described as generous, including flexible PTO for some roles and up to 26–31 PTO days for eligible staff. The calendar includes 15 paid company holidays and a Winter Break.
  • Healthcare Strength Healthcare offerings include multiple medical plan options via Highmark with coordinated care navigation, plus dental and vision through established carriers. Employer HSA contributions and mental-health support broaden the package.
  • Inclusive Benefits Coverage Coverage highlights include domestic-partner eligibility, transgender-inclusive care, and HIV prevention/treatment. These inclusive elements are presented alongside broader inclusion commitments.

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The Company
HQ: Philadelphia, NJ
6,733 Employees
Year Founded: 1972

What We Do

-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/

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