Senior Program Manager

Posted 2 Hours Ago
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6 Locations
In-Office
130K-170K Annually
Senior level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Lead end-to-end delivery of large-scale software programs (>50 people) using Agile/SAFe, own planning and governance, manage dependencies/risks, drive releases, report status, and support organizational change to meet quality, scope, timeline, and security requirements.
Summary Generated by Built In
Join our Team
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
About this opportunity:
We are looking for a Senior Program Manager to join our PDU PMO team in Canada. The team consists of approximately 15 members and is responsible for planning and delivering Product R&D releases on time, within scope, and with high quality.
In this role, you will lead large-scale software development programs (>50 people across multiple teams) and play a key part in driving how we deliver products to market. You will work closely with Product Management, R&D, Release Management, and other stakeholders e.g. Service Delivery and Market Area team to secure successful delivery of our product roadmap to the customers.
This role could be based in Canada or Brazil.
What you will do:
  • Lead and manage end-to-end software development programs (>50 people), from initiation through delivery and closure
  • Own program planning, including scope, timelines, milestones, and resource alignment across Agile teams/ARTs
  • Drive Product R&D release execution, ensuring on-time delivery to agreed scope, quality, and budget
  • Coordinate dependencies across teams and domains, identifying and managing risks, issues, and impediments early
  • Facilitate Agile/SAFe ceremonies at program level (e.g., PI planning, system demos, inspect & adapt) in collaboration with RTEs and line managers
  • Provide clear, data-driven program status reporting and communication to stakeholders and leadership
  • Support and/or drive organizational change initiatives needed to meet market and industry needs (ways of working, tooling, governance)
  • Foster a culture of continuous improvement, collaboration, and accountability across the program
  • Ensure compliance with Ericsson processes, quality standards, and security requirements

The skills you will bring:
  • Solid experience managing large software development programs (typically >50 people across multiple teams or ARTs)
  • Proven track record of successfully delivering software development programs on time, in scope, and with high quality
  • Demonstrated Agile ways of working experience (e.g., Scrum, Kanban, SAFe), with practical application at program or ART level
  • Strong skills in program governance: planning, risk and issue management, dependency management, and change control
  • Experience with continuous delivery / DevOps practices and metrics
  • Excellent stakeholder management and communication skills, with experience working across Product, R&D, and business functions
  • Strong analytical and problem-solving skills, with the ability to make decisions in complex, fast-changing environments
  • Proficiency with common Agile and project management tools (e.g., Jira, Confluence, or similar)
  • Post-secondary degree in Engineering, Computer Science, or a related field, or equivalent practical experience

Nice to have (can be learned in the role)
  • Experience in telecommunications, networks, or product development in a complex technical domain
  • Familiarity with SAFe (Scaled Agile Framework) at ART or Solution level (certification is an asset but not required)
  • Experience working in a global matrix organization with distributed teams
  • Knowledge of Ericsson products, platforms, or internal processes (can be developed on the job)

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Toronto (Country/ City)
Job details: Product Development Leader
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• Toronto: $129,500- $ 170,100CAD
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

Skills Required

  • Experience managing large software development programs (>50 people across multiple teams or ARTs)
  • Proven track record of delivering software programs on time, in scope, and with high quality
  • Demonstrated experience with Agile ways of working (Scrum, Kanban, SAFe) at program or ART level
  • Strong program governance skills: planning, risk and issue management, dependency management, change control
  • Experience with continuous delivery / DevOps practices and metrics
  • Excellent stakeholder management and communication skills working across Product, R&D, and business functions
  • Strong analytical and problem-solving skills, ability to make decisions in complex, fast-changing environments
  • Proficiency with Agile and project management tools (e.g., Jira, Confluence)
  • Post-secondary degree in Engineering, Computer Science, or related field, or equivalent practical experience

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
  • Retirement Support 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
  • Leave & Time Off Breadth Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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