The Role
Lead end-to-end delivery of FMCG market research programs for Australia/NZ: manage survey setup, fieldwork, respondent engagement, data integrity, qualitative workflows, and handover to client teams. Drive operational excellence, process improvement, and AI-enabled automation while coordinating cross-functional stakeholders and ensuring on-time, on-budget delivery.
Summary Generated by Built In
Discover an Exciting New Opportunity with Advantage
Market Research - Senior Program Manager - Australia
About Advantage Group International
Advantage Group International is the global intelligence partner transforming B2B collaboration. We deliver real-time, AI-powered insights that bring foresight and clarity to strengthen partnerships, empower better decisions, and drive sustainable growth.
Our unique intelligence model goes beyond basic reporting to turn complexity into clarity, providing businesses with trusted, actionable insights that drive stronger relationships between suppliers and retailers. With presence across more than 40 markets, we’re redefining how industries connect, collaborate, and grow.
As Advantage continues to expand and innovate globally, we’re seeking curious, collaborative, and impact-driven professionals to help shape the future of insight-led partnership and growth.
Why Join Us
This is a hands on role. We are looking for a highly organised research manager, with strong project management skills, to co-ordinate all aspects of the Advantage Benchmark study ensuring quantitative surveys, coverage and qualitative fieldwork for all respondents participating in the program, are delivered to a high standard, on time and in line with data protection and internal quality requirements.
You will be a strong communicator, a confident people leader and cross-functional collaborator, with the ability to coordinate & manage internal stakeholders, and act as a key partner across Operations, Client Delivery teams and Qualitative functions.
We are looking for a team member with strong operational judgement, a curious mind and the ability to work to deadlines in a fast-paced environment. With an eye for detail, and a love of numbers & analytics, you will bring a continuous improvement mindset to the role. You will be comfortable and experienced in using Ai to proactively drive efficiency, quality, and scalable processes while maintaining high standards of data integrity and programme output.
Experience in managing a team is favourable but not essential. While this position does not currently manage direct reports, there is potential for this role to take on team management in the future. What Success Looks Like in this Role:Key Responsibilities:
Contributor & Respondent Delivery
The Capabilities and Skills that Matter:
Location: We support a hybrid way of work. This role is hybrid and based in Sydney, Australia. The role can be largely remote, or office based, or a combination of the two. Expectation will be to attend the office in person on Monday’s each week and for occasional events, meetings, conferences etc. Sydney Head Office is located in French’s Forest.
Expected Salary Range: $100-120K per year + Superannuation.
Disclosure of Artificial Intelligence (AI) Use: Please be advised that The Advantage Group International uses artificial intelligence (AI) tools to assist in the initial screening of resumes. This tool helps us identify strong matches, which are then manually evaluated by our hiring team for interview selection.
Equal Opportunity Employer
Here at Advantage, we are an equal opportunity employer which values diversity in the workplace and are therefore happy to make reasonable adjustments for any individual needs in keeping with the Fair Work Act 2009 and the Disability Discrimination Act 1992. Reasonable adjustments are available on request for anyone taking part in all aspects of the selection process.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage
Market Research - Senior Program Manager - Australia
About Advantage Group International
Advantage Group International is the global intelligence partner transforming B2B collaboration. We deliver real-time, AI-powered insights that bring foresight and clarity to strengthen partnerships, empower better decisions, and drive sustainable growth.
Our unique intelligence model goes beyond basic reporting to turn complexity into clarity, providing businesses with trusted, actionable insights that drive stronger relationships between suppliers and retailers. With presence across more than 40 markets, we’re redefining how industries connect, collaborate, and grow.
As Advantage continues to expand and innovate globally, we’re seeking curious, collaborative, and impact-driven professionals to help shape the future of insight-led partnership and growth.
Why Join Us
- Shape the future of collaboration at a global intelligence company redefining how businesses grow.
- Make an impact by turning insight into stronger partnerships and real results.
- Work with Australia’s top retailers and leading global FMCG suppliers
- Work with global teams and leaders in an agile, high-performing environment.
- Thrive in a culture that values clarity, curiosity, and innovation.
- Grow your career through meaningful work, development, and competitive rewards.
This is a hands on role. We are looking for a highly organised research manager, with strong project management skills, to co-ordinate all aspects of the Advantage Benchmark study ensuring quantitative surveys, coverage and qualitative fieldwork for all respondents participating in the program, are delivered to a high standard, on time and in line with data protection and internal quality requirements.
You will be a strong communicator, a confident people leader and cross-functional collaborator, with the ability to coordinate & manage internal stakeholders, and act as a key partner across Operations, Client Delivery teams and Qualitative functions.
We are looking for a team member with strong operational judgement, a curious mind and the ability to work to deadlines in a fast-paced environment. With an eye for detail, and a love of numbers & analytics, you will bring a continuous improvement mindset to the role. You will be comfortable and experienced in using Ai to proactively drive efficiency, quality, and scalable processes while maintaining high standards of data integrity and programme output.
Experience in managing a team is favourable but not essential. While this position does not currently manage direct reports, there is potential for this role to take on team management in the future. What Success Looks Like in this Role:Key Responsibilities:
Contributor & Respondent Delivery
- Deliver programs on time and in budget
- Ensure high survey participation for all programs to achieve set engagement targets/completion rates
- Own the end to end operational delivery of respondent engagement and fieldwork activity from pre field setup through to reporting handover.
- Ensure respondent nominations, contact data and databases are accurately managed, compliant with data protection and ready for program launch.
- Oversee live fieldwork delivery, including survey monitoring, respondent follow ups and coverage management to meet program targets.
- Act as the operational point of contact for respondent related queries and in field issues.
- Retain responsibility for core program management activities, including tracker maintenance, data integrity checks and operational reporting inputs.
- Coordinate qualitative workflows across interviewing, transcription, editing & coding and ensure high quality commentary and coverage to deliver to client reporting requirements.
- Handover of final Qual & Quant reporting outputs to GTM (Client Service) teams ready for report writing. Respond to Client Service follow up requests post reporting as required.
- Identify opportunities to improve efficiency, quality and scalability across contributor engagement processes.
- Encourage consistent ways of working, effective use of tools and adoption of automation or AI where appropriate.
The Capabilities and Skills that Matter:
- 4-5 years market research experience in agency side or FMCG client side
- A relevant tertiary qualification (e.g. market research, psychology, business, marketing, economics, statistics)
- Experience/knowledge of FMCG industry across Australia, Grocery/Supermarket channel is essential. An excellent candidate will have a keen interest in FMCG and retail, and the dynamics of engagements and relationships between partners in these sectors.
- Knowledge of Liquor & Pharmacy also desirable but not essential.
- Ability to work with a sense of urgency while maintaining high standards and a connection to deliverables.
- Strong proficiency with Microsoft Office suite, particularly MS Excel
- Highly organised, detail‑oriented and comfortable working with data, trackers and reporting outputs.
- Continuous improvement mindset. Comfortable with Ai and a desire to explore continuous improvement around our current processes and deliverables to drive efficiencies in research deliverables.
- Curious with data & and enjoy problem solving
- Strong operational judgement with the ability to manage complex delivery in a fast‑paced environment.
- Confident communication and relationship skills, proven ability to collaborate across functions
- Dynamic, energetic, positive, committed attitude
- People person, team player and possess skills to manage/lead team now or in the future
Location: We support a hybrid way of work. This role is hybrid and based in Sydney, Australia. The role can be largely remote, or office based, or a combination of the two. Expectation will be to attend the office in person on Monday’s each week and for occasional events, meetings, conferences etc. Sydney Head Office is located in French’s Forest.
Expected Salary Range: $100-120K per year + Superannuation.
Disclosure of Artificial Intelligence (AI) Use: Please be advised that The Advantage Group International uses artificial intelligence (AI) tools to assist in the initial screening of resumes. This tool helps us identify strong matches, which are then manually evaluated by our hiring team for interview selection.
Equal Opportunity Employer
Here at Advantage, we are an equal opportunity employer which values diversity in the workplace and are therefore happy to make reasonable adjustments for any individual needs in keeping with the Fair Work Act 2009 and the Disability Discrimination Act 1992. Reasonable adjustments are available on request for anyone taking part in all aspects of the selection process.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage
Skills Required
- 4-5 years market research experience in agency or FMCG client side
- Relevant tertiary qualification (market research, psychology, business, marketing, economics, statistics)
- Experience/knowledge of FMCG industry across Australia, Grocery/Supermarket channel
- Strong proficiency with Microsoft Office suite, particularly MS Excel
- Experience managing end-to-end delivery of research programs (pre-field setup, fieldwork, reporting)
- Strong project management skills and ability to manage complex delivery to deadlines
- Comfortable and experienced in using AI and automation to improve efficiency and quality
- Highly organised, detail-oriented, comfortable working with data, trackers and reporting outputs
- Confident communication and relationship skills; ability to collaborate across functions
- Experience managing a team (favourable but not essential)
- Knowledge of Liquor & Pharmacy channels
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The Company
What We Do
Advantage Group helps people and organizations work better together. We provide the gift of feedback and, through insight, drive positive behaviour change and business growth. In the world of fast-moving consumer goods, we act as an integral link between suppliers and retailers. Advantage uses data, feedback and strategy consulting to illuminate opportunities for mutual growth, strengthen relationships and provide invaluable insight. In over 40 countries, Advantage creates better insight, better business and better lives
